These cord pull ups are designed to be extra comfy for little ones. Fully lined with printed spot organic cotton and elasticated waist and cuffs, these pull ups are perfect for playtime. And when playtime is over, the elasticated element makes them super easy to change out of.
Christmas UK Posting Deadlines
To receive your Frugi goodies in time for Christmas within the UK:
Standard UK (can take up to 7 working days from date of despatch) = Free!
Priority UK (First Class) = £3.95
Express (Next working / Business Day) = £7.50*
*Available to orders placed before 1pm (Monday - Friday excluding Bank Holidays). Orders placed after 1pm will be dispatched the next business day. Express delivery is next working / business day delivery to UK mainland addresses, we may not be able to guarantee next working / business day delivery to non UK mainland addresses.
Europe = £6 (excluding Russia**)
Rest of World = £12 (excluding Russia**)
**Delivery to Russia: Please note any customers living in Russia should visit www.Green-Kids.ru to place their order...they are our lovely distributors there and will be able to get your Frugi goodies sent to you much quicker than we can! Thanks :)
Super Speedy Service:
Our aim is to deliver your Frugi goods to your door within 7 days of receiving your order. Providing all the items in your order are in stock and “available now” this shouldn’t be too hard for us to do…but, we would ask you to allow up to 14 days for delivery as sometimes the post takes a little longer than anticipated, or we’re extraordinarily busy, or something like that!
One other point…if you live overseas, or if your items are “available in 2 weeks” it’ll take us a little longer to get them to you. But rest assured, we’ll send your order as soon as we possibly can, and keep you up-to-date if there are any problems.
Easy peasy returns!
Here on Planet Frugi we want you to be as happy as Larry when you receive your order, but we know that you may wish to send something back. Here’s how it all works:
Try everything on first and keep all the labels attached. If for any reason you are not totally happy with anything, please return the item to us within 120 days of receipt, unworn and with those labels still attached. Then, we’ll either exchange it (as long we have the items in stock), or we’ll refund you the amount you paid for the item - whichever you prefer!
Up to a year after your order arrives, you can return anything if it’s faulty. (If you could tell us your order number, customer number or give us an insight into where we might find your account details on our system that would be really helpful, so that we can ascertain when you purchased it and for how much.)
We’re pretty reasonable guys, so if a popper comes off or something falls apart through normal wear and tear, that’s covered, but if your child decides to chew a hole in something or their big sister uses them as a artists canvas, then unfortunately maybe not :)
We recommend that you get a free Certificate of Posting from the Post Office when you send items back to us, to cover you in case your parcel is lost on its way back to us. Please note that the postage cost for returning an item can only be refunded if the item is faulty or the wrong item has been sent. If this is the case please contact us on 01326 572828 or send us an e-mail and we’ll tell you what to do.
When returning an item to us, please send it to:
Wheal Vrose Business Park
And finally... if you purchased a Frugi item through one of our independent retailers then they should be your first port of call if you wish to return something.