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Meet the Team

 Today and Tomorrow

Most companies like us are split into different departments, there's usually a sales department, a design department, a marketing department and so on. Well, we like to keep it simple. There's "Today" and "Tomorrow".

The "Today" gang have one mission - to make sure your shopping experience with Frugi exceeds all expectations. They're the ones who make sure your order gets sent out the door as soon as possible. They're charming on the phone and without them we'd be lost. And so would your order. 

 

The "Tomorrow" team try and avoid answering the phone because they don't really understand what's going on today. They're a forward looking bunch who deal with new collections and marketing and that sort of thing.  

When we get hungry (every half hour or so) we pop into The Bakehouse next door for some home made flapjacks, a particularly good Cornish Pasty or a slice of pizza...alright, a whole pizza..each. But since it's all organic, we don't feel too guilty!


 The "Today" Team

Kurt is the leader of the Today Department - he's quite tall, and thinks he's very dashing. He likes Morrissey, but he doesn't like BT. He's married to Lucy and, like most husbands, he thinks he's long-suffering and down-trodden.

Sy is our resident baker. We smile a lot when she walks into work with her daughter's pink lunchbox - it means that there's cake inside! We worry a little bit that her daughter goes hungry, but the cake's always good and we get decent sized slices as well. She also has a wonderful way with our Frugi Retailers and deals with all things wholesale.

 

Fran (short for Francesca) is our salvation. The maestro of all things customer service, she somehow seems to have a handle on everything and, when she's got the day off we're all left in a state of confusion without her. 

Mark is our warehouse manager. He keeps the place meticulously clean and usually gives the tomorrow department a talking to when their side of the office gets messy. He makes a great cuppa and we love him for it.


 The "Tomorrow" Team

Lucy's the brains behind the Tomorrow Department. In the brief moments when she's not picking on poor, down-trodden Kurt, she's busy running the whole shebang and keeping Frugi ticking...

Emma deals with all our PR. She's Lucy's sister so has to put up with a lot of cheekiness from Kurt. She doesn't drink tea or coffee which is a relief for Mark, although she has been known to nip next door for a hot chocolate from time to time.

 

Henri is not a sexy French man. She is actually called Henrietta and is our posh e-commerce bird. She tries hard to get the rest of the team to annunciate their words, but with little success.

Lauren is holding the fort in the design department - we all like offering her a cup of tea because usually only wants hot water which is nice and easy, especially now that we have a proper urn, not just a little kettle!

 
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