Frugi is the UK’s bestselling organic childrenswear brand, proving that ethical and organic clothing can be bright, beautiful and successful! The company was born in 2004 and continues to grow at 25% every year, selling through a rapidly expanding network of over 500 stockists in more than 25 countries worldwide.
We strive to be ethical in everything we do, each year donating 1% of our turnover to our Little Clothes BIG Change charity project which includes a children’s charity, the Cornwall Wildlife Trust and an orphanage in India.
In 2019 we partnered with TotsBots with whom we share the same values and principles around ethics and sustainability. Through this partnership we are able to bring the Frugi, TotsBots and Bloom & Nora brands together, expanding our product offering and our team.
We have been awarded 3 Queens Awards, been earmarked by both the Best Companies 'Ones to Watch' list and The Sunday Times Fast Track 'Ones to Watch' list, received GOLD in the Healthy Workplace Awards for 3 consecutive years, expanded to more than 100 permanent team members with even more joining us for our busy seasons, accelerated our turnover year after year, donated over £720k to charity, and eaten a lot of pasties (and cake!).
We strive to be the most fun, desirable and trusted clothing brand on the planet, but this is only the start of it...
With a degree in or proven experience in statistical analysis and/or data mining you’ll be highly experienced in using data to provide key business insights. You will be curious, inquisitive and able to digest information from a variety of sources. You’ll love working with and modelling data to find the answers and present back the key learnings. Most importantly you’ll help drive value-added analysis and make insightful recommendations that will help the business to make both financially sound and commercial decisions.
You’ll have great people skills because this is a highly visible role, working across all functions of the business. You’ll need a mature approach and be confident interacting with and presenting to all levels across the organisation on a regular basis. You’ll be able to bring data to life and communicate complex messages in simple terms.
Strong excel skills are critical; having experience of SQL and data modelling tools would be an advantage.
You’ll be super organised with excellent time management skills and the ability to work in a fast-paced environment with tight deadlines.
Your Role in a Nutshell
Frugi are looking for an exceptional Data Analyst to knit together different data sources across the company and apply advanced data science techniques to the output in order to provide key business insights. You will be afforded the opportunity to influence and drive the business decision-making process and work across multiple business functions to become the go-to analytics source to see and understand performance within the business. You’ll use analytical techniques to answer broad business questions like, how would a change in our promotional calendar affect profitability, customer engagement levels or revenue? Or how does our consumer activity compare across online channels or across a variety of global territories?
Your Key Responsibilities
You will work with all departments to understand their analytic requirements and develop metrics, reports, dashboards and other visualizations to give them deeper visibility into their objectives/needs.
You will analyse and develop a clear understanding of all existing data across the business and leverage that data to drive performance and efficiencies.
Using data analysis you will provide practical actionable insights that can help support Marketing, UX, CRM, Merchandising, Finance, Sales & most cross functional departments, applying the principles of web analytics and customer analysis to design and plan advanced marketing data strategies.
You will develop the daily, weekly & monthly dashboards so stakeholders and the wider business are exposed to the best possible view of the website & customer performance and other key metrics across our consumer and trade channels.
You’ll take vast amounts of data in raw formats and translate into a digestible information for stakeholders to use for practical actionable strategies.
Working with wider business, you’ll scope out current data sets and look to identify where data can be knitted together to produce reports to inform decision making.
You’ll provide training and coaching to our teams to improve recording of data and to improve analysis skills across the business.
You’ll always ensure the accuracy of data and reports providing the highest quality of standards.
Pro-actively help the business to improve their understanding of their customers through analysis - whether this is directly in response to a brief or through identifying a need for an analytical project
Provide analysis around (but not limited to) customer behaviour and lifecycle, product performance and conversions, promotion impact, industry & competitor trends.
Present insightful findings around customer behaviour, sales and marketing activity in an engaging and thought provoking way
Provide insight into our website performance (content performance, top converting cohorts, channel performance, etc) including consumer and trade shopping behaviour on site and pathing information to make recommendations for UX improvement.
Champion data driven marketing which supports a multi-channel customer experience, driving retention and growth of existing customers and acquisition of new customers
Make recommendations to reduce attrition, increase best customers and increase departments shopped.
Must have excellent analytic and problem-solving skills with the ability to bring data to life with visually engaging summaries and reports.
Very strong written and verbal communication skills and a proven ability to manage and influence senior business stakeholders.
Proven experience working across multiple facets of a business to understand their systems and requirements.
Highly confident in dealing with ambiguity and scoping work with keen attention to detail.
Able to quickly identify issues, focusing on solutions and generating alternatives
Commercially focused and driven with the ability to work towards metrics and targets.
Results driven with a real ‘can do attitude’
Expertise in data visualisation.
Experience with or knowledge of data warehousing including an understanding of its benefits and application.
Have a strong knowledge of marketing technology stack, with an emphasis on the Google Marketing Platform.
Good technical knowledge and understanding of tracking systems and websites.
An understanding of or experience in PHP, Python or similar would be beneficial.
A good knowledge of web analysis tools such as Google Analytics etc.
A working knowledge of Power BI, Tableau or other data visualisation tools.
Must have advanced expertise of SQL and MS Excel.
A high-level understanding of data governance, privacy and security issues.
Previous online marketing experience would be beneficial, with understanding and exposure to the different marketing channels and how they affect each other.
Super organised with excellent time management skills and the ability to work to tight deadlines.
A university degree or proven experience, with a strong focus on statistics and/or data mining
An understanding of fashion in a retail environment would be a bonus.
Previous working knowledge of ICE, MNP (or other ERP systems), Crystal Reports, Ometria, Blubolt or Feefo would be an advantage.
What's in it for you?
We’re offering a full time, permanent contract.
We’ll invest in you with a competitive salary, depending on your skills and experience.
We’ll support your ongoing professional development with bespoke learning initiatives and training opportunities.
We offer fabulous career progression - as we grow, you’ll grow too!
If we have a good year, we’ll share our profits with the team.
To help save for your future you can join our company pension scheme.
We’ll give you a whopping 60% discount across our fantastic range.
We’ll invite you to take part in our award-winning health & wellbeing activities.
We hold regular team events organised by our very own Frugi Fun Committee.
We offer a dynamic, innovative and exciting environment to work in.
How to apply...
Send your CV and a covering letter stating why you are exactly the right person to join our team to firstname.lastname@example.org
Your covering letter is the perfect opportunity to showcase your personality and understanding of all things Frugi – so go for it!!
Closing date:31st December 2020. We’ll be interviewing as we go along, so the role may close earlier than advertised. The early bird catches the worm!
Important: All applicants must have the right to live and work in the UK at the time of submitting your application; unfortunately, Frugi are not licensed to sponsor overseas workers.
When it comes to your kids, you want to give them the best. At Frugi, we have a range of organic kids clothes that will keep both you and your kids smiling! Our huge variety of organic cotton clothes will keep your kids covered from birth and beyond. That's not to mention the range of clothes for mums that'll keep you looking great from bump to breastfeeding!
Registered office: Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG. VAT registered no. 302 8267 23