Promotions T&Cs

For T&Cs of closed promotions, please view the promotions T&Cs archive

Shopping Codes

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

 Shipping Codes

Occasionally Frugi will issue free shipping codes via various marketing channels. These codes will allow the value of the shipping of your order to be discounted from your order at welovefrugi.com, or via an order placed by a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid for UK addresses and using second class delivery services. Occasionally the codes will also include free UK returns, but only if specifically stated on the marketing material. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Promotional Shopping Codes

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Spring Summer ’18 Drop Three Collection - Free 1st Class UK Delivery and Returns

  1. Offer starts 09:00 GMT Wednesday 21st February 2018 and ends at 10:00 GMT Tuesday 27th February 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Your order must contain at least one full price item from the Spring Summer ’18 collection to qualify for free delivery and returns.
  5. To claim your free delivery and returns please enter the offer code in the 'Have a gift voucher or offer code?' box in your basket.
  6. The option for Free 1st Class UK Delivery will then be available on the delivery page during checkout.
  7. A free returns label will be supplied with your delivery.
  8. Offer only available to orders being delivered to mainland UK addresses.
  9. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  10. Offer subject to availability and may be withdrawn or amended without notice.
  11. Offer has no cash alternative.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. For information on our returns policy, please see our returns page.
  14. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  15. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Free Tote Bag with all SS18 orders over £30/60€

  1. Simply fill your basket with Spring Summer ’18 Frugi goodies to the value of £30/60€ or more.
  2. Offer starts 09:00:00 GMT Wednesday 21st February 2018 and ends at 10:00:00 GMT Tuesday 27th February 2018
  3. To qualify for this offer your basket must contain £30/60€ worth of full priced items, sale products will not count towards the £30/60€.
  4. Orders placed after this date and time will not qualify for the offer.
  5. We cannot backdate the offer.
  6. Only one free tote bag per customer.
  7. Offer not valid on our wholesale page, or with any of our stockists.
  8. Offer subject to availability and may be withdrawn or amended without notice.
  9. Limited stock available, once they’re gone, they’re gone!
  10. Offer has no cash alternative.
  11. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

SS18 - Free personalisation worth £5/€6 with the purchase of any personalisable product from our range

  1. When adding a personalised product to your basket, select ‘Yes’ in the ‘Personalise me’ section, select a thread colour and enter your text.
  2. Rights to Cancel: For most products you have the right to cancel your order within 7 days of receiving the goods, however this does not apply to personalised goods.
  3. Your rights to return and exchange: Our return policy does not apply to any items that have been personalised. Only items that are deemed to be faulty by Frugi can be exchanged or refunded.
  4. We do not take responsibility for any incorrect spelling, unless Frugi incorrectly embroidered the spelling.
  5. Personalisation adds extra time to the processing of your order here at Frugi. We aim to dispatch orders containing personalised products within 5 working days. Please note, this is in addition to the delivery times stated on our Delivery Page. Also. please note during busy periods such as sales, promotions and Christmas this may take longer.
  6. If your order contains both personalised and non-personalised items your order will be shipped all together once personalisation is complete.
  7. For full personalisation T&Cs, please refer to point 17 on Frugi’s Terms & Conditions page: https://www.welovefrugi.com/customer/pages/terms
  8. Offer valid between 06:00:00 (GMT) Tuesday 13th February 2018 and 10:00:00 (GMT) Friday 16th February 2018.
  9. Orders placed outside of this promotional period will not qualify for the offer.
  10. We cannot backdate the offer.
  11. Offer not valid on our wholesale page, or with any of our stockists.
  12. Offer subject to availability and may be withdrawn or amended without notice.
  13. Offer has no cash alternative.
  14. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Spring 2018 Welcome Offer - Get a free Froogli Comforter with your first order when you sign up to receive our emails

  1. First orders only. If you have placed an order on welovefrugi.com previously, your code will not work.
  2. £10/€12 minimum spend required to qualify for the offer. Order total must be £10/€12 excluding postage.
  3. Offer starts 10:00:00 GMT Monday 5th February 2018 and ends at 23:59:59 GMT Tuesday 20th March 2018.
  4. Orders placed before or after the promotional period will not qualify for the offer.
  5. We cannot backdate the offer to any order placed outside of the times stated above.
  6. Only one free Froogli Comforter per customer.
  7. The offer does not include personalisation. We are unable to personalise the free product.
  8. Offer includes the following three styles only:
    • TYA701CRO
    • TYA701LEO
    • TYA701GIR
  9. To claim your free Froogli Comforter simply fill your basket with Frugi goodies, enter your unique offer code in the ‘Have a gift voucher or offer code?’ box, and select one of the available options.
  10. Single use code only.
  11. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
  12. Where an item purchased as part of the offer is returned for a refund, you will no longer qualify for the offer. The refund you will receive will be the cost of the item after deduction of the cost of the free Froogli Comforter (£15/€19 RRP) unless this is also returned.
  13. This offer is not valid on www.frugiwholesale.com or with our stockists.
  14. This offer is limited to one use per unique code.
  15. Offer subject to availability and may be withdrawn or amended without notice.
  16. Limited stock available, once they’re gone, they’re gone! An alternative product may be provided when this happens.
  17. Offer has no cash alternative.
  18. Offer may be changed or withdrawn without notice by Frugi at any time and without notice.
  19. Frugi reserves the right to change these terms and conditions without notice.
  20. Any improper use of codes may result in the cancellation of your order.
  21. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  22. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Spring ‘18 Collection - BOUNCE BACK - Free 2nd Class UK Delivery and Returns on SS18 orders over £30

  1. Offer starts 09:00:00 GMT Thursday 1st February 2018 and ends at 23:59:59 GMT Wednesday 4th April 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Your order must contain at least one full price item from the Spring Summer ’18 collection to qualify for free delivery and returns.
  5. Order total must be £30 or more, excluding postage.
  6. To claim your free delivery please enter the offer code in the 'Have a gift voucher or offer code?' box in your basket.
  7. Free 2nd Class UK Delivery will then be automatically added to your order at the checkout. The option for free delivery will then be available on the delivery page of the checkout. If you select 1st Class postage, there will be a charge.
  8. A free returns label will be supplied with your delivery.
  9. Offer only available to orders being delivered to mainland UK addresses.
  10. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  11. Offer subject to availability and may be withdrawn or amended without notice.
  12. Offer has no cash alternative.
  13. Frugi reserves the right to change these terms and conditions without notice.
  14. For information on our returns policy, please see our returns page.
  15. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website.
  16. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Spring ‘18 Collection - Free 1st Class UK Delivery and Returns

  1. Offer starts 09:00 GMT Wednesday 24th January 2018 and ends at 10:00 GMT Tuesday 30th January 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Your order must contain at least one full price item from the Spring ’18 collection to qualify for free delivery and returns.
  5. Free 1st Class UK Delivery will be automatically added to your order at the checkout. The option for free delivery will then be available on the delivery page of the checkout.
  6. A free returns label will be supplied with your delivery.
  7. Offer only available to orders being delivered to mainland UK addresses.
  8. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  9. Offer subject to availability and may be withdrawn or amended without notice.
  10. Offer has no cash alternative.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. For information on our returns policy, please see our returns page.
  13. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here here.
  14. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Catalogue Spring ‘18 Collection - Free 1st Class UK Delivery and Returns

  1. Offer starts 09:00 GMT Wednesday 24th January 2018 and ends at 11:59 GMT Tuesday 27th March 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. The catalogue offer is a one use unique code.
  4. We cannot backdate the offer to any order placed outside of the times stated above.
  5. Your order must contain at least one full price item from the Spring ’18 collection to qualify for free delivery and returns.
  6. Free 1st Class UK Delivery will be automatically added to your order at the checkout. The option for free delivery will then be available on the delivery page of the checkout.
  7. A free returns label will be supplied with your delivery.
  8. Offer only available to orders being delivered to mainland UK addresses.
  9. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  10. Offer subject to availability and may be withdrawn or amended without notice.
  11. Offer has no cash alternative.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. For information on our returns policy, please see our returns page.
  14. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  15. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Winter 2017/18 Welcome Offer – Get a free Frugi tote bag with your first order

    1. First orders only. If you have placed an order on welovefrugi.com previously, your code will not work.
    2. Offer starts 11:00:00 GMT Thursday 14th December 2017 and ends at 23:59:59 GMT Tuesday 30th January 2018.
    3. Orders placed before or after the promotional period will not qualify for the offer.
    4. We cannot backdate the offer to any order placed outside of the times stated above.
    5. Only one free tote bag per customer.
    6. To claim your free tote bag, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a gift voucher or offer code?’ box.
    7. Single use code only.
    8. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
    9. This offer is not valid on www.frugiwholesale.com or with our stockists.
    10. This offer is limited to one use per unique code.
    11. Offer subject to availability and may be withdrawn or amended without notice.
    12. Limited stock available, once they’re gone, they’re gone! An alternative product may be provided when this happens.
    13. Offer has no cash alternative.
    14. Offer may be changed or withdrawn without notice by Frugi at any time and without notice.
    15. Frugi reserves the right to change these terms and conditions without notice.
    16. Any improper use of codes may result in the cancellation of your order.
    17. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
    18. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Free tote bag with next order over £30/40€

  1. Simply fill your basket with Frugi goodies to the value of £30/40€ or more and enter your unique offer code in the ‘Have a gift voucher or offer code?’ box.
  2. Offer starts 11:00:00 GMT Thursday 14th December 2017 and ends at 23:59:59 GMT Tuesday 30th January 2018
  3. Orders placed after this date and time will not qualify for the offer.
  4. We cannot backdate the offer.
  5. Only one free tote bag per customer.
  6. Offer not valid on our wholesale page, or with any of our stockists.
  7. This offer is limited to one use per unique code.
  8. Offer subject to availability and may be withdrawn or amended without notice.
  9. Limited stock available, once they’re gone, they’re gone! An alternative product may be provided when this happens.
  10. Offer has no cash alternative.
  11. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

To claim your free Froogli Comforter simply fill your basket with Frugi goodies, enter your unique offer code in the ‘Have a gift voucher or offer code?’ box, and select one of the available options.