Promotions T&Cs

For T&Cs of closed promotions, please view the promotions T&Cs archive

Shopping Codes

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

 Shipping Codes

Occasionally Frugi will issue free shipping codes via various marketing channels. These codes will allow the value of the shipping of your order to be discounted from your order at welovefrugi.com, or via an order placed by a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid for UK addresses and using second class delivery services. Occasionally the codes will also include free UK returns, but only if specifically stated on the marketing material. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Promotional Shopping Codes

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

3 for 2 on all stocking fillers plus Free UK Delivery when you spend £30

  1. Promotion valid on selected Autumn/Winter ’17 products, as marked with a 3 for 2 product sticker.
  2. 3 for 2 on all stocking fillers plus Free 1st class UK Delivery to UK mainland addresses when you spend over £30 offer valid between 10:00:00 (GMT) Tuesday 12th December 2017 and 10:00:00 (GMT) Monday 18th December 2017.
  3. To qualify for free mainland, 1st class UK Delivery, basket must total £30 after any discounts have been applied, not including postage costs.
  4. Unless expressly stated promotional codes cannot be used in conjunction with this offer.
  5. Purchase three (or more) items from the 3 for 2 offer to take advantage of the discount.
  6. For every three items you purchase from the 3 for 2 offer, the cheapest item will be free.
  7. The discount will be applied automatically to the lowest priced qualifying item/s in your order, and will be applied and shown at checkout.
  8. Orders placed outside of this promotional period will not qualify for the offer.
  9. We cannot backdate the offer to any order placed outside of the times stated above.
  10. Offer not valid on www.frugiwholesale.com, or with any of our stockists.
  11. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of checkout is after the promotion end time.
  12. Offer subject to availability and may be withdrawn or amended without notice.
  13. Offer has no cash alternative.
  14. We will happily exchange any product returned in accordance with our returns policy. For more information on our returns policy, please see our Returns and Exchanges page.
  15. No refund will be provided for any free items.
  16. Where an item purchased as part of the offer is returned for a refund, you will no longer qualify for the offer. The refund you will receive for any item other than the free one will be the cost of the item after deduction of the cost of the free item.
  17. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.

Welcome from Ethical Revolution! – Get £5 / €6 off your first order

  1. First orders only. If you have placed an order on welovefrugi.com previously, your code will not work.
  2. Code not valid in conjunction with any discount or promo code.
  3. Application of this code to items on sale or discounted without the use of a discount / promo code is at the discretion of Frugi.
  4. Code cannot be used on personalised items when the personalised items are on sale, discounted, or part of a promotion.
  5. Code cannot be used to purchase gift vouchers.
  6. Offer starts Tuesday 28th November 13:00:00 GTM and ends at Monday 18th December 23:59:59 GMT
  7. Orders placed before or after the promotional period will not qualify for discount
  8. We cannot backdate the offer to any order placed outside of the times stated above.
  9. Simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a gift voucher or offer code?’ box.
  10. Single use code only.
  11. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
  12. This offer is not valid on www.frugiwholesale.com or with our stockists.
  13. Offer has no cash alternative.
  14. Offer may be changed or withdrawn without notice by Frugi at any time and without notice.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Any improper use of codes may result in the cancellation of your order.
  17. All orders are subject to acceptance under Frugi's standard terms and conditions of sale.
  18. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Christmas Catalogue – Get £5 off your next order

  1. Offer starts Thursday 16th November 00:00:01 GMT and ends at 23:59:59 GMT Monday 18th December 2017.
  2. Orders placed before or after the promotional period will not qualify for the discount.
  3. You must purchase an item from our AW17 Collection in order to qualify for the discount.
  4. We cannot backdate the offer to any order placed outside of the times stated above.
  5. Simply fill your basket with Frugi goodies and enter the offer code in the ‘Have a gift voucher or offer code?’ box.
  6. Offer is not valid with any other discount / promotion code.
  7. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
  8. This offer is not valid on www.frugiwholesale.com or with our stockists.
  9. Offer has no cash alternative.
  10. Offer may be changed or withdrawn without notice by Frugi at any time and without notice.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. Any improper use of codes may result in the cancellation of your order.
  13. All orders are subject to acceptance under Frugi's standard terms and conditions of sale.
  14. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Welcome! – Get £5 off your first order

  1. First orders only. If you have placed an order on welovefrugi.com previously, your code will not work.
  2. Code can be used in conjunction the new customer free delivery & returns promotion, not valid in conjunction with any other promotions.
  3. Offer starts Thursday 9th November 18:15:00 GTM and ends at 23:59:59 GMT Tuesday 12th December 2017
  4. Orders placed before or after the promotional period will not qualify for discount
  5. We cannot backdate the offer to any order placed outside of the times stated above.
  6. Simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a gift voucher or offer code?’ box.
  7. Single use code only.
  8. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
  9. This offer is not valid on www.frugiwholesale.com or with our stockists.
  10. Offer has no cash alternative.
  11. Offer may be changed or withdrawn without notice by Frugi at any time and without notice.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Any improper use of codes may result in the cancellation of your order.
  14. All orders are subject to acceptance under Frugi's standard terms and conditions of sale.
  15. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Free Delivery & Returns PPC

  1. Offer starts 18:15 (GMT) on Thursday 11th November 2017 and ends at 23:59 (GMT) on Tuesday 12th December 2017.
  2. Orders placed before or after this date and time will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Free 1st Class UK Delivery will be automatically added to your order at the checkout. The cost of delivery will be immediately deducted from the order total.
  5. Offer available to UK based customers only.
  6. A free UK returns sticker will be included in all UK parcels should you wish to return any of your purchased items.
  7. Offer not valid on www.frugiwholesale.com.
  8. This offer is not valid in our stockists.
  9. Offer is valid with our corresponding new customer ‘welcome’ PPC promotion, but is not valid with any other discount/promotional code.
  10. Offer subject to availability and may be withdrawn or amended without notice.
  11. Offer has no cash alternative.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG.

Autumn/Winter ‘17 Welcome Offer – Get £5 or €6.50 off your first order

  1. First orders only. If you have placed an order on welovefrugi.com previously, your code will not work.
  2. Code not valid in conjunction with any other promotional codes or discounts.
  3. Offer starts 10:00:00 GMT Tuesday 7th November 2017 and ends at 23:59:59 GMT Monday 18th December 2017.
  4. Orders placed before or after the promotional period will not qualify for the offer.
  5. We cannot backdate the offer to any order placed outside of the times stated above.
  6. Simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a gift voucher or offer code?’ box.
  7. Single use code only.
  8. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
  9. This offer is not valid on www.frugiwholesale.com or with our stockists.
  10. Offer has no cash alternative.
  11. Offer may be changed or withdrawn without notice by Frugi at any time and without notice.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Any improper use of codes may result in the cancellation of your order.
  14. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  15. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

    Autumn/Winter ‘17 Collection – Free Christmas cloth nappy with Autumn/Winter ‘17 orders

      1. Purchase any Autumn Winter ‘17 item to qualify for a free Frugi Easyfit V4 Nappy when promotional code is entered.
      2. Your order must contain at least one full price item from Autumn Winter ‘17 to qualify for the free nappy.
      3. Only one nappy design is available (colour: Penguin, SKU: NPA501PEN) and is subject to availability. Once they’re gone, they’re gone!
      4. Offer starts 10:00:00 GMT Tuesday 31st October 2017 and ends at 09:59:59 GMT Tuesday 7th November 2017 or until stock runs out, whichever is first.
      5. Orders placed before or after the promotional period will not qualify for the free item.
      6. We cannot backdate the offer to any order placed outside of the times stated above.
      7. Simply fill your basket with Frugi goodies and enter offer code CLOTHBUM in the ‘Have a gift voucher or offer code?’ box.
      8. Only one free nappy per qualifying order.
      9. This offer is not valid on our trade website or with our stockists.
      10. Offer has no cash alternative.
      11. If you return all AW17 items in your order for refund without an exchange (and haven’t included the free nappy in the return), you will unfortunately no longer qualify for the free nappy. The refund you will receive will be the cost of the returned item/s after we deduct the cost of the nappy (£10.20/€16.55).
      12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of checkout is after the promotion end time.
      13. Offer subject to availability and may be changed or withdrawn without notice by Frugi at any time and without notice.
      14. Frugi reserves the right to change these terms and conditions without notice.
      15. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
      16. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

       Frugi Casting £10 Voucher

        1. This £10 voucher is valid from Tuesday 19th September 2017 at 09:00:00 (BST) until Monday 18th December 2017 at 23:59:59.
        2. Gift vouchers may only be redeemed in full via the website or telephone order.
        3. The voucher cannot be used on orders placed before or after this date.
        4. This voucher cannot be backdated and must be taken before the expiry date.
        5. Simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a gift voucher or offer code?’ box.
        6. This voucher is a one use unique code.
        7. The voucher can only be redeemed once. Once the voucher code has been applied, it cannot be re-entered against any future order with us.
        8. This voucher is not valid in our stockists or warehouse sales.
        9. Voucher has no cash alternative.
        10. Frugi reserves the right to change these terms and conditions without notice.
        11. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
        12. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

      Catalogue sticker - Free Royal Mail 1st Class delivery to UK mainland addresses with unique code

        1. Offer valid from Friday 28th July 2017 and ends 23:59:59 (BST) on Monday 18th December 2017.
        2. Royal Mail 1st Class UK delivery only.
        3. Offer valid on orders delivered to UK mainland addresses only.
        4. Orders placed outside of this promotional period will not qualify for the offer.
        5. We cannot backdate the offer to any order placed outside of the times stated above.
        6. Your order must contain at least one full price item from AW17 to qualify for free delivery.
        7. Single use code only.
        8. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box.
        9. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.
        10. Offer not valid on www.frugiwholesale.com.
        11. This offer is not valid on orders purchased from our stockists.
        12. Offer subject to availability and may be withdrawn or amended without notice.
        13. Offer has no cash alternative.
        14. Offer is not valid with any other discount/promotional code.
        15. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
        16. Frugi reserves the right to change these terms and conditions without notice.
        17. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG