Delivery

It's All In The Details

...a helpful guide to Frugi's delivery options!


COVID-19 Update:
We're keeping your Frugi orders flowing out of the warehouse as quickly as we can, but during busy times there may be a small delay as a result of the measures we've put in place to keep our teams safe.
We're sorry for any inconvenience this may cause but we hope you'll understand that our team's safety is our priority.

Please be aware that there are ongoing, global delays within the delivery networks. As well as delays shipping to countries, we are also finding that there are more localised delays within each country (including the UK). We are not able to give specific delays for individual countries as it is a constantly evolving situation but it can be as much as 4 weeks in extreme situations. So, if your order is taking longer to be delivered than usual, please do not be concerned, it is on the way!

  • UK & Northern Ireland Delivery Options

    As always, we work really hard to process your orders as quickly as Frugily possible. Providing all your items are in stock, the below delivery options and estimated timings will help you to decide the perfect service when placing your order.

    OptionsDeliveryCost
    Royal Mail 2nd Class Estimated delivery of 3-5 working days £2.50
    Royal Mail 1st Class Estimated delivery of 1-3 working days £3.50
    FREE over £60
    Courier (UPS) Estimated delivery of 2-3 working days FREE over £150

     

    Royal Mail 2nd Class

    Royal Mail 2nd class is available Monday to Saturday excluding UK bank holidays.

    Royal Mail 1st Class

    Royal Mail 1st Class delivery is available Monday to Saturday excluding UK bank holidays.

    Courier (UPS)

    This service is available free of charge for UK orders of £150 or more in value, or over 2kg in weight. Delivery is estimated to be within 2-3 working days (excludes Saturday, Sunday, and Bank Holidays) to UK Mainland addresses. Non UK mainland addresses may incur a delay in delivery.

  • European Delivery Options

    Please note, in preparation for anticipated Brexit regulations we started sending international orders from our new, energy efficient, BREAAM certified warehouse in the Netherlands (that uses solar power and rainwater recovery!) last year.

    This means that Brexit won't affect your Frugi order and there won't be any additional duties, taxes or other charges. Our fulfillment partner, Global-e, handles international deliveries for us from their Hub which is also in the Netherlands.

    Please note, all of our European orders are sent with our fulfillment partner, Global-e. Delivery options specific to your country will be displayed at the checkout.

    CountryOptionDeliveryCost
    Ireland (Republic of) Standard delivery Estimated 4-7 working days €6.00
    or FREE over €80
    Express delivery Estimated 3-5 working days €11.50
    Germany Standard delivery Estimated 6-8 working days €5.00
    or FREE over €100
    Express delivery Estimated 3-5 working days €9.50
    Switzerland & Liechtenstein Express delivery Estimated 4-5 working days Fr 13.50
    Rest of Europe Standard delivery Estimated 6-8 working days Equivalent of €6.00
    or FREE on orders over the equivalent of €115
    (No free delivery available for Greece)
    Express delivery Estimated 3-5 working days Equivalent of €11.50
  • Rest Of World Delivery Options

    Please note, in preparation for anticipated Brexit regulations we started sending international orders from our new, energy efficient, BREAAM certified warehouse in the Netherlands (that uses solar power and rainwater recovery!) last year.

    Our fulfillment partner, Global-e, handles international deliveries for us from their Hub which is also in the Netherlands.

    Please note, all of our Rest of World orders are sent with our fulfillment partner, Global-e. Delivery options specific to your country will be displayed at the checkout.

    CountryOptionDeliveryCost
    Australia Standard delivery Estimated within 14 working days 14 AUD
    or FREE over 185 AUD
    Express delivery Estimated 3-4 working days, remote areas 5-7 working days 26 AUD
    Canada Standard delivery Estimated within 14 working days 14 CAD
    or FREE over 180 CAD
    Express delivery Estimated 3-4 working days, remote areas 5-7 working days 26 CAD
    China Standard delivery Estimated within 14 working days 72 CNY
    or FREE over 880 CNY
    Express delivery Estimated 4-5 working days 134 CNY
    Japan Standard delivery Estimated within 14 working days 1,235 JPY
    or FREE over 15,500 JPY
    Express delivery Estimated 3-4 working days, remote areas 5-7 working days 2,010 JPY
    USA Standard delivery Estimated within 10 working days Free
    Express delivery Estimated 3-4 working days, remote areas 5-7 working days $15
    Rest of the World Standard delivery Estimated within 15 working days Equivalent of £10
    or FREE with orders over the equivalent of £115
    Express delivery Estimated 3-4 working days, remote areas 5-7 working days Equivalent of £18