CAREERS AT FRUGI
Join our award-winning, ambitious & hard-working team in one of our exciting roles and help us drive our success to the next level. We are a rapidly growing business but still small enough that you feel like a member of the Frugi family โ weโd like you to become our newest member!
We support our employees by providing dedicated learning and development opportunities that will help you to thrive and succeed. At Frugi youโll have a healthy work-life balance, a supportive and open-minded team environment and the opportunity to enter a cycle-to-work-scheme. We also offer an exclusive employee discount. All applications must include a covering letter and details of your current notice period.
The more diversity we have in our team, the more unique perspectives and bright ideas we share. At Frugi we are driven by alternative thinking, which to us means all ideas, personal beliefs, points of view, empower us to be a better more inclusive place to work.
All roles are based in Cornwall.
OUR CURRENT VACANCIES
Ecommerce Trading Manager
Ecommerce Trading Manager
About the Role We are seeking an experienced and commercially driven Ecommerce Trading Manager to lead the online trading performance across our group of purpose-led fashion brands.
Based just a few miles from Newquay, we champion British manufacturing and ethical, sustainable, high-quality clothing. Each brand has its own story, aesthetic, and loyal customer base, united by a shared commitment to sustainability, natural materials, and thoughtful design.
This role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect each brandโs values and personality.
You will lead the eCommerce trading team to ensure every digital channel is performing to its full potential — from launch planning and conversion optimisation to promotional execution and trading insight.
Key Responsibilities
Trading & Commercial Performance
Lead group eCommerce trading strategy, driving sales, profit, and growth across all brands.
Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met.
Plan and execute trading calendars, promotions, and launches with brand and merchandising teams.
Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity.
Optimise DTC and third-party channels for performance and profitability.
Drive global trading strategies, tailoring creative and communications to each market.
Customer Experience & Optimisation
Champion continuous improvement in CRO, UX, and on-site merchandising.
Ensure storytelling and product presentation reflect each brand authentically.
Partner with tech and ops to maintain seamless site performance.
Use data and insights to enhance conversion, engagement, and retention.
Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms.
Leadership & Collaboration
Lead and develop a high-performing trading team across brands.
Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals.
Drive collaboration and continuous improvement across all eCommerce functions.
Reporting & Insight
Own trading reports and dashboards, translating data into actionable growth plans.
Share digital retail insights and trends to guide innovation and strategy.
Skills & Experience
Proven success in senior online trading or commercial roles.
Strong fashion retail background, ideally within premium or sustainable brands.
Experience managing multi-brand or multi-site operations.
Advanced analytical skills with GA4 and trading dashboards.
Hands-on experience with Shopify Plus or similar eCommerce platforms.
Excellent communication and stakeholder management.
Passion for sustainability and ethical retail.
What Youโll Bring
A results-driven mindset with strong brand empathy.
Balance between commercial focus and long-term brand growth.
Collaborative leadership style fostering innovation and accountability.
Enthusiasm for data-led decision-making and continuous improvement.
To apply please send a cover letter and CV and apply on the link below:
https://uk.indeed.com/viewjob?jk=62c39d879872d93c&from=shareddesktop_copy
WHATS IN IT FOR YOU?
FLEXIBLE WORKING hours
Shift patterns between the following hours: 8am-4pm, 9am-5pm,10am-6pm.
An Ethical Company
Work for a sustainable childrens wear Fashion Company with family led values.
Life Work Balance
Working in a beautiful Cornwall, our beautiful beaches are just footsteps away.
Amazing talented teams!
A supportive open-minded team environment, great for collaboration and a laugh!
Exclusive Discount
50% staff discount off all brands within the Refined Brands Group.
Free Onsite Parking
Free parking on site with additional overflow carpark and on street parking.
Cycle to Work Scheme
Why drive to work when you can have the freedom to cycle with our cycle to work scheme.
Employee Assistance
Supportive programs to assist with employee health, mental and emotional wellbeing.