Promotional T&Cs

PROMOTIONAL TERMS & CONDITIONS

SHIPPING CODES

Occasionally Frugi will issue free shipping codes via various marketing channels. These codes will allow the value of the shipping of your order to be discounted from your order at welovefrugi.com, or via an order placed by a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid for UK addresses and using second class delivery services. Occasionally the codes will also include free UK returns, but only if specifically stated on the marketing material. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

PROMOTIONAL SHOPPING & SHOPPING CODES

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Unless expressly stated, codes for promotional items with purchase are restricted to one per household. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

PROMOTIONAL T&Cs

End of Season Sale: Extra 10% off All Sale

  1. Offer starts 07:00:00 BST Tuesday 16th July 2024 and ends 09:00:00 BST Tuesday 23rd July 2024.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  5. The extra 10% discount will be taken off the current price of the item by applying the code EXTRA10 at checkout.
  6. Once the code has been applied, the discounted amount will appear in the order summary section of the basket page and of the checkout.
  7. Extra 10% off valid on styles within the sale tab.
  8. Cannot be used in conjunction with any other offer, discount code or gift voucher.
  9. Offer has no cash alternative.
  10. Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
  11. This offer is valid on all items on www.welovefrugi.com
  12. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  13. Frugi reserves the right to change these terms and conditions without notice.
  14. Any improper use of promotions may result in the cancellation of your order.
  15. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  16. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

Up to 70% off End of Season Sale

  1. Offer starts 07:00:00 BST Tuesday 18th June 2024 and ends 09:00:00 BST Tuesday 23rd July 2024.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  5. The discount will be automatically taken off the price of the item and will appear in the order summary section of the basket page and of the checkout.
  6. This offer applies to selected lines only, which can be found on the following page: https://www.welovefrugi.com/sale
  7. Cannot be used in conjunction with any other discount code or promotion.
  8. Offer has no cash alternative.
  9. Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
  10. This offer is valid on items on www.welovefrugi.com.
  11. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Any improper use of promotions may result in the cancellation of your order.
  14. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  15. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

Frugi Flyer - Get £10 off your next £50 spend plus Free UK Delivery

  1. Offer is valid from 09:00:00 GMT Tuesday 5th March 2024 until 23:59:59 GMT Monday 30th September 2024.
  2. Offer valid with unique code.
  3. Only one offer can be used per order and codes cannot be redeemed in conjunction with any other discounts.
  4. To qualify for the discount, your order must meet the minimum spend of 50GBP.  Minimum spend is on both full-priced and sale items.
  5. The offer is valid on all UK orders placed within the time period the offer is active.
  6. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  7. The free delivery is valid on all UK orders placed within the time period.
  8. The free UK delivery will be automatically applied to the order at checkout.
  9. We cannot backdate any part of the offer.
  10. This offer is not valid with our stockists.
  11. This offer is valid only on welovefrugi.com.
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  13. Offer has no cash alternative.
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Any improper use of promotions may result in the cancellation of your order.
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  18. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Frugi Flyer - Get 20% off your next £50 spend plus Free UK Delivery

  1. Offer is valid from 09:00:00 GMT Tuesday 5th March 2024 until 23:59:59 GMT Monday 30th September 2024.
  2. Offer valid with unique code.
  3. Only one offer can be used per order and codes cannot be redeemed in conjunction with any other discounts.
  4. To qualify for the discount, your order must meet the minimum spend of 50GBP.  Minimum spend is on both full-priced and sale items.
  5. The offer is valid on all UK orders placed within the time period the offer is active.
  6. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  7. The free delivery is valid on all UK orders placed within the time period.
  8. The free UK delivery will be automatically applied to the order at checkout.
  9. We cannot backdate any part of the offer.
  10. This offer is not valid with our stockists.
  11. This offer is valid only on welovefrugi.com.
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  13. Offer has no cash alternative.
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Any improper use of promotions may result in the cancellation of your order.
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  18. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Come back to Frugi and enjoy £10 off your next £60 order

  1. Offer starts 09:00:00 GMT Wednesday 6th March 2024 ends 23:59:59 GMT 31st December 2024.
  2. Offer valid with unique code received via Frugi email.
  3. Offer valid on full priced products only.
  4. Orders placed before or after the promotional period will not qualify for the offer.
  5. We cannot backdate the offer to any order placed outside the times stated above.
  6. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  7. The £10 discount (or local currency equivalent) will be taken off the current price of the item at checkout once the code has been applied at the basket. The discounted amount will appear in the order summary section of the basket page and of the checkout.
  8. Cannot be used in conjunction with any other offer, discount code or gift voucher.
  9. Offer can only be used once per customer.
  10. Offer has no cash alternative.
  11. This offer is not valid with our stockists.
  12. This offer is valid only on welovefrugi.com.
  13. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  14. Frugi reserves the right to change these terms and conditions without notice.
  15. Any improper use of promotions may result in the cancellation of your order.
  16. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  17. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Refined Rewards Welcome Offer - £10 off £40 Spend

  1. Offer is valid from 09:00:00 GMT Thursday 18th January 2024 until 23:59:59 GMT 31st December 2024.
  2. Offer valid with unique code received when signing up to Refined Rewards.
  3. Code can only be used once per customer.  
  4. Only one offer can be used per order.
  5. The unique code cannot be redeemed in conjunction with any other discounts codes.
  6. To qualify for the discount, the order must meet the minimum spend of 40GBP.  Minimum spend is on both full-priced and sale items.
  7. The offer is valid on all UK orders placed within the time period the offer is active.
  8. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  9. We cannot backdate any part of the offer.
  10. This offer is not valid with our stockists.
  11. This offer is valid only on welovefrugi.com
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  13. Offer has no cash alternative.
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Any improper use of promotions may result in the cancellation of your order.
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  18. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St.Columb, Cornwall, TR9 6TF Company reg: 11953610

Refined Rewards Welcome Offer - 20% off £40 Spend

  1. Offer is valid from 09:00:00 GMT Thursday 18th January 2024 until 23:59:59 GMT 31st December 2024.
  2. Offer valid with unique code received when signing up to Refined Rewards.
  3. Code can only be used once per customer.
  4. Only one offer can be used per order.
  5. The unique code cannot be redeemed in conjunction with any other discounts codes.
  6. To qualify for the discount, the order must meet the minimum spend of 40GBP.  Minimum spend is on both full-priced and sale items.
  7. The offer is valid on all UK orders placed within the time period the offer is active.
  8. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  9. We cannot backdate any part of the offer.
  10. This offer is not valid with our stockists.
  11. This offer is valid only on welovefrugi.com
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  13. Offer has no cash alternative.
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Any improper use of promotions may result in the cancellation of your order.
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  18. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St.Columb, Cornwall, TR9 6TF Company reg: 11953610

20% off T&Cs – Twins Trust Members

  1. Offer ends 12:00:00 noon BST Thursday 31st July 2025.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  5. The offer will be applied to the order once the code (found in the members section on the Twins Trust website) has been applied to the basket.
  6. The 20% off will be taken off the current price of the item by applying the code at checkout. Once the code has been applied, the discounted amount will appear in the order summary section of the basket page and of the checkout.
  7. Selected lines only. Offer excludes items from the ‘sale’ tab on welovefrugi.com
  8. Cannot be used in conjunction with any other offer, discount code or gift voucher.
  9. Offer has no cash alternative.
  10. Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
  11. This offer is valid on items on www.welovefrugi.com.
  12. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  13. Frugi reserves the right to change these terms and conditions without notice.
  14. Any improper use of promotions may result in the cancellation of your order.
  15. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  16. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

15% off T&Cs – Blue Light Card

  1. Offer starts 07:00:00 GMT Tuesday 31st December 2024.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. Offer valid with qualifying code.
  4. We cannot backdate the offer to any order placed outside the times stated above.
  5. To qualify for the discount, your order must meet the £40 minimum spend. Minimum spend is on current season, full price items only. Minimum spend excludes gift vouchers and Postage and Packaging and is taken after any other discounts have been applied.
  6. Offer valid only for UK Members of the NHS, armed forces, or emergency services.
  7. Promotional codes must be used in the basket before an order is confirmed.
  8. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  9. Does not work in conjunction with other % or money off discounts.
  10. Offer has no cash alternative.
  11. This offer is not valid with our stockists.
  12. This offer is valid on welovefrugi.com.
  13. The order will not be eligible for the promotion if the time of checkout is after the promotion end time.
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Any improper use of promotions may result in the cancellation of your order.
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  18. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

£5 off When You Sign Up to Receive SMS

  1. Offer is valid from 09:00:00 BST Thursday 10th August 2023 until 23:59:59 GMT Tuesday 31st December 2024.
  2. Offer valid with a unique code that will be sent to the customer once they have signed up to receive SMS correspondence from Frugi.
  3. Only one offer can be used per order.
  4. The unique code cannot be redeemed in conjunction with any other discounts codes.
  5. To qualify for the discount, the order must meet the minimum spend of £30GBP.  Minimum spend is on both full-priced and sale items.
  6. The offer is valid on all UK orders placed within the time period the offer is active.
  7. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  8. We cannot backdate any part of the offer.
  9. This offer is not valid with our stockists.
  10. This offer is valid only on welovefrugi.com
  11. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  12. Offer has no cash alternative.
  13. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  14. Frugi reserves the right to change these terms and conditions without notice.
  15. Any improper use of promotions may result in the cancellation of your order.
  16. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  17. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Redeem £5 off your next full-priced order

  1. Offer valid for 3 months after receiving the unique offer code via a post-purchase email campaign
  2. Codes cannot be redeemed in conjunction with any other discounts code or promotion.
  3. To qualify for the discount, your order must meet the minimum spend of 10GBP is on current season, full price items only. Minimum spend excludes items from the “Sale” tab of the website, Postage and Packaging, and is taken after any other discounts have been applied. 
  4. The £5 saving is applied equally across all items purchased. If part of the order is returned the refund for those items will be based on the proportion of the £5 saving that was originally supplied.
  5. The offer is valid on qualifying UK orders placed within the period the offer is active.
  6. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  7. We cannot backdate any part of the offer
  8. This offer is not valid with our stockists
  9. This offer is valid only on welovefrugi.com.
  10. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time
  11. Offer has no cash alternative
  12. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice
  13. Frugi reserves the right to change these terms and conditions without notice
  14. Any improper use of promotions may result in the cancellation of your order
  15. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale
  16. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Get 10% Off Your First Order!

  1. Offer is valid for 3 months from date code received.
  2. Offer valid on first orders only, with valid unique code
  3. Codes cannot be redeemed in conjunction with any other discount code or promotion. Offer valid on full priced items only.
  4. Unique codes are only available to new email subscribers who sign up to receive marketing messages and do not already exist in our database
  5. Unique codes will only be sent to new subscribers who have not previously received a welcome email or previously placed an order associated with their email address
  6. When placing an order using your code, first order validation is checked using: - Email address - Billing address
  7. If either of the above are recognised in our database as having an order against them, you will not qualify for 10% off
  8. Please allow up to 24 hours for your welcome email to be sent. If you do not receive an email after 24 hours and have not previously been subscribed to receive Frugi newsletters, please check your junk folder before contacting us
  9. We cannot backdate any part of the offer
  10. This offer is not valid with our stockists
  11. This offer is valid only on welovefrugi.com.
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time
  13. Offer has no cash alternative
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice
  15. Frugi reserves the right to change these terms and conditions without notice
  16. Any improper use of promotions may result in the cancellation of your order
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale
  18. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Refer a friend: Referrer Rewards - 15% off

  1. The referrer is offered a coupon code for 15% off to redeem off their next order for each friend who orders for the first time from welovefrugi.com.
  2. This offer can be shared for 6 months from the date of acceptance by the referrer
  3. In order for the referral to qualify for the reward the referred friend must be a new customer to Frugi, over the age of 18 and the referred friend must meet the conditions of their reward.
  4. There is no requirement for the referrer to be an existing Frugi customer.
  5. In order to share the code the referrer must be over the age of 18.
  6. Rewards will be cumulative and so if multiple qualifying referrals are made to Frugi, multiple rewards will be delivered to the referrer, subject to a limit - A Referrer may not earn more than 5 rewards.
  7. Once reached checkout, referee or referrer will need to enter their unique code to receive discount.
  8. There is a minimum order amount of £30. Offer valid on full priced items only.
  9. Rewards will be validated and confirmed to the referrer with reasonable endeavours of within a week of the referred friend's purchase provided the referred friend's purchase is not cancelled or changed.
  10. If the specified reward cannot be provided for whatever reason an alternative reward will be provided.
  11. The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  12. Rewards will be valid for 3 months from the date earned by the referrer.
  13. The referrer cannot refer a member of their own household address.
  14. New customers cannot share any details with an already existing customer.
  15. Frugi reserves the right to review the referral of friends into the scheme is legitimate in instances that it appears the scheme is being manipulated for an individual’s gain.
  16. Frugi reserves the right to refuse the issue of any reward to any referred friend or referrer at any time.
  17. Frugi reserves the right to change any and all elements of this offer at any time without notice.

Refer a Friend: Referred Friend Rewards- 15% off

  1. The referred friend is offered a coupon code for 15% off when they place their first order.
  2. New customers cannot share any details with an already existing customer.
  3. If the specified reward cannot be provided for whatever reason an alternative reward will be provided
  4. There is a minimum order amount of £30 for the New Customer/Referred Friend first order with which they can use their offer code, full priced items count towards the minimum order amount (sale items are excluded)
  5. Gift vouchers do not count toward the £30 minimum order amount to validate the code
  6. The reward is valid for 14 days from the point of issue to the referred friend.
  7. In order to qualify for the reward the referred friend must be a new customer to Frugi and over the age of 18.
  8. Any rewards will be revoked if a refund is requested on the order for which the reward was offered.
  9. The referred friend reward cannot be claimed by the same person making the referral.
  10. The offer code won't work in conjunction with all other codes available.