FREE REUSABLE GIFT WRAP. CODE: FREEWRAP Extended Returns Until 31st January 2024
Promotional T&Cs

PROMOTIONAL TERMS & CONDITIONS

SHIPPING CODES

Occasionally Frugi will issue free shipping codes via various marketing channels. These codes will allow the value of the shipping of your order to be discounted from your order at welovefrugi.com, or via an order placed by a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid for UK addresses and using second class delivery services. Occasionally the codes will also include free UK returns, but only if specifically stated on the marketing material. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

PROMOTIONAL SHOPPING & SHOPPING CODES

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Unless expressly stated, codes for promotional items with purchase are restricted to one per household. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

PROMOTIONAL T&Cs

VIP Offer – Enjoy £10 off your next £60 order

  1. Offer starts 12:00:00 GMT Tuesday 5th December 2023 ends 09:00:00 GMT Tuesday 12th December 2023.
  2. Offer valid with unique code received via Frugi email.
  3. Orders placed before or after the promotional period will not qualify for the offer.
  4. We cannot backdate the offer to any order placed outside the times stated above.
  5. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  6. The £10 discount (or local currency equivalent) will be taken off the current price of the item at checkout once the code has been applied at the basket. The discounted amount will appear in the order summary section of the basket page and of the checkout.
  7. Cannot be used in conjunction with any other offer, discount code or gift voucher.
  8. Offer can only be used once per customer.
  9. Offer has no cash alternative.
  10. This offer is not valid with our stockists.
  11. This offer is valid only on welovefrugi.com.
  12. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  13. Frugi reserves the right to change these terms and conditions without notice.
  14. Any improper use of promotions may result in the cancellation of your order.
  15. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  16. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Enjoy an Extra 10% off Everything with code TAKE10

  1. Offer starts 08:00:00 GMT Monday 27th November 2023 and ends 11:59:59 GMT Sunday 3rd December 2023.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  5. The extra 10% discount will be taken off the current price of the item by applying code to your basket.
  6. Once the code has been applied, the discounted amount will appear in the order summary section of the basket page and of the checkout.
  7. Cannot be used in conjunction with any other discount code.
  8. Offer has no cash alternative.
  9. This offer is valid on all items on www.welovefrugi.com
  10. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. Any improper use of promotions may result in the cancellation of your order.
  13. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  14. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

Enjoy an Extra 15% off Everything for Refined Rewards Members

  1. Offer starts 18:00:00 GMT Friday 1st December 2023 and ends 11:59:59 GMT Sunday 3rd December 2023.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  5. The extra 15% discount will be taken off the current price of the item by applying the code emailed to your basket.
  6. Once the code has been applied, the discounted amount will appear in the order summary section of the basket page and of the checkout.
  7. Cannot be used in conjunction with any other discount code.
  8. Offer has no cash alternative.
  9. This offer is valid on all items on www.welovefrugi.com
  10. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. Any improper use of promotions may result in the cancellation of your order.
  13. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  14. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

Frugi Friday Treats - 30% Off Everything

  1. Offer starts 15:00:00 GMT Tuesday 21st November 2023 and ends 09:00:00 GMT Tuesday 4th December 2023
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  5. The 30% off will be automatically taken off the price of the item and will appear in the order summary section of the basket page and of the checkout.
  6. This offer applies to selected lines only*
  7. Cannot be used in conjunction with any other discount code or promotion.
  8. Offer has no cash alternative.
  9. Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
  10. This offer is valid on items on www.welovefrugi.com.
  11. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Any improper use of promotions may result in the cancellation of your order.
  14. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  15. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

15% off T&Cs – Blue Light Card

  1. Offer starts 07:00:00 GMT Tuesday 21st November 2023.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. Offer valid with qualifying code.
  4. We cannot backdate the offer to any order placed outside the times stated above.
  5. To qualify for the discount, your order must meet the £40 minimum spend. Minimum spend is on current season, full price items only. Minimum spend excludes gift vouchers and Postage and Packaging and is taken after any other discounts have been applied.
  6. Offer valid only for UK Members of the NHS, armed forces, or emergency services.
  7. Promotional codes must be used in the basket before an order is confirmed.
  8. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  9. Does not work in conjunction with other % or money off discounts.
  10. Offer has no cash alternative.
  11. This offer is not valid with our stockists.
  12. This offer is valid on welovefrugi.com.
  13. The order will not be eligible for the promotion if the time of checkout is after the promotion end time.
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Any improper use of promotions may result in the cancellation of your order.
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  18. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

£5 off When You Sign Up to Receive SMS

  1. Offer is valid from 09:00:00 BST Thursday 10th August 2023 until 23:59:59 GMT Sunday 31st December 2023.
  2. Offer valid with a unique code that will be sent to the customer once they have signed up to receive SMS correspondence from Frugi.
  3. Only one offer can be used per order.
  4. The unique code cannot be redeemed in conjunction with any other discounts codes.
  5. To qualify for the discount, the order must meet the minimum spend of £30GBP.  Minimum spend is on both full-priced and sale items.
  6. The offer is valid on all UK orders placed within the time period the offer is active.
  7. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  8. We cannot backdate any part of the offer.
  9. This offer is not valid with our stockists.
  10. This offer is valid only on welovefrugi.com
  11. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  12. Offer has no cash alternative.
  13. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  14. Frugi reserves the right to change these terms and conditions without notice.
  15. Any improper use of promotions may result in the cancellation of your order.
  16. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  17. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

10% off when you spend £100: International Orders Only

  1. Offer is valid from 12:00:00 BST Friday 4th August 2023. until 23:59:59 GMT Sunday 31st December 2023.
  2. Offer valid with unique code.
  3. Only one offer can be used per order.
  4. The 10% off will be applied to the order after adding the unique code to the voucher code section at checkout.
  5. The 10% off can only be applied once the £100 minimum spend (or local currency equivalent) has been met.
  6. The offer is valid on all International orders placed within the time period the offer is active.
  7. The order must contain at least one full priced item.
  8. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  9. We cannot backdate any part of the offer.
  10. This offer cannot be used in conjunction with any other discount code or promotion.
  11. This offer is not valid with our stockists.
  12. This offer is valid only on welovefrugi.com
  13. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  14. Offer has no cash alternative.
  15. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  16. Frugi reserves the right to change these terms and conditions without notice.
  17. Any improper use of promotions may result in the cancellation of your order.
  18. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  19. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Redeem £5 off your next full-priced order

  1. Offer valid for 3 months after receiving the unique offer code via a post-purchase email campaign
  2. Codes cannot be redeemed in conjunction with any other discounts code or promotion.
  3. To qualify for the discount, your order must meet the minimum spend of 10GBP is on current season, full price items only. Minimum spend excludes items from the “Sale” tab of the website, Postage and Packaging, and is taken after any other discounts have been applied. 
  4. The £5 saving is applied equally across all items purchased. If part of the order is returned the refund for those items will be based on the proportion of the £5 saving that was originally supplied.
  5. The offer is valid on qualifying UK orders placed within the period the offer is active.
  6. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  7. We cannot backdate any part of the offer
  8. This offer is not valid with our stockists
  9. This offer is valid only on welovefrugi.com.
  10. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time
  11. Offer has no cash alternative
  12. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice
  13. Frugi reserves the right to change these terms and conditions without notice
  14. Any improper use of promotions may result in the cancellation of your order
  15. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale
  16. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Get 10% Off Your First Order!

  1. Offer is valid for 3 months from date code received.
  2. Offer valid on first orders only, with valid unique code
  3. Codes cannot be redeemed in conjunction with any other discount code or promotion. Offer valid on full priced items only.
  4. Unique codes are only available to new email subscribers who sign up to receive marketing messages and do not already exist in our database
  5. Unique codes will only be sent to new subscribers who have not previously received a welcome email or previously placed an order associated with their email address
  6. When placing an order using your code, first order validation is checked using: - Email address - Billing address
  7. If either of the above are recognised in our database as having an order against them, you will not qualify for 10% off
  8. Please allow up to 24 hours for your welcome email to be sent. If you do not receive an email after 24 hours and have not previously been subscribed to receive Frugi newsletters, please check your junk folder before contacting us
  9. We cannot backdate any part of the offer
  10. This offer is not valid with our stockists
  11. This offer is valid only on welovefrugi.com.
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time
  13. Offer has no cash alternative
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice
  15. Frugi reserves the right to change these terms and conditions without notice
  16. Any improper use of promotions may result in the cancellation of your order
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale
  18. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Refer a friend: Referrer Rewards - 15% off

  1. The referrer is offered a coupon code for 15% off to redeem off their next order for each friend who orders for the first time from welovefrugi.com.
  2. This offer can be shared for 6 months from the date of acceptance by the referrer
  3. In order for the referral to qualify for the reward the referred friend must be a new customer to Frugi, over the age of 18 and the referred friend must meet the conditions of their reward.
  4. There is no requirement for the referrer to be an existing Frugi customer.
  5. In order to share the code the referrer must be over the age of 18.
  6. Rewards will be cumulative and so if multiple qualifying referrals are made to Frugi, multiple rewards will be delivered to the referrer, subject to a limit - A Referrer may not earn more than 5 rewards.
  7. Once reached checkout, referee or referrer will need to enter their unique code to receive discount.
  8. There is a minimum order amount of £30. Offer valid on full priced items only.
  9. Rewards will be validated and confirmed to the referrer with reasonable endeavours of within a week of the referred friend's purchase provided the referred friend's purchase is not cancelled or changed.
  10. If the specified reward cannot be provided for whatever reason an alternative reward will be provided.
  11. The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  12. Rewards will be valid for 3 months from the date earned by the referrer.
  13. The referrer cannot refer a member of their own household address.
  14. New customers cannot share any details with an already existing customer.
  15. Frugi reserves the right to review the referral of friends into the scheme is legitimate in instances that it appears the scheme is being manipulated for an individual’s gain.
  16. Frugi reserves the right to refuse the issue of any reward to any referred friend or referrer at any time.
  17. Frugi reserves the right to change any and all elements of this offer at any time without notice.

Refer a Friend – Win Your Order

  1. Please note that this prize draw is in no way sponsored, endorsed, administered by, or associated with Facebook, Twitter or Instagram (as applicable). By entering this prize draw, entrants release Facebook, Twitter and Instagram, in full, from any action or claim arising out of the prize draw.
  2. To be entered into the 'WIN Your Order!' prize draw the entrants must complete an order on www.welovefrugi.com and refer a friend via our MentionMe referrals platform between 09:00:00 GMT Tuesday 14th November 2023 and at 08:59:59 GMT Thursday 7th December 2023. Frugi reserves the right to close this prize draw at any time upon reasonable notice.
  3. The prize draw is open to UK residents aged 18 or over. Orders completed before or after the prize draw has closed will not be entered and will not be considered.
  4. One winner will be chosen at random using random.org on Friday 8th December 2023.
  5. The closing date for this prize draw may be extended.
  6. By completing an order during the prize draw promotion, entrants are deemed to have accepted and be bound by these terms and conditions.
  7. One entry per Frugi order.
  8. We will process the refund for the full value of the winning order including any delivery fees within 5 working days of announcing the winner.
  9. No cash alternative will be offered for any prize and the prize is non-exchangeable and non-transferable.
  10. The result of the prize draw is final, and no correspondence will be entered into. Frugi reserves the right to cancel or amend the prize draw or these terms and conditions at any time without prior written notice if circumstances beyond Frugi's control make this necessary. Frugi will not be responsible for any entries that are incomplete, lost or delayed or have not been transmitted due to computer error or any other reason which is beyond Frugi's control. Proof of entry is not proof of receipt.
  11. The prize draw winner will be contacted via email by the end of Friday 6th August 2021.
  12. The online shopping transaction will be charged as usual to the winner at the point of dispatch or order and then refunded via the same method of payment. If the final transaction cost is less than the transaction value at the time of entry into the prize draw, as a result of unavailable products, for example, then the difference may not be refunded. If a winning transaction is cancelled either by the customer or as a result of a declined payment, the prize will be forfeited.
  13. The competition is not open to employees of Frugi, their families, agents or anyone professionally connected with the prize draw.
  14. Frugi reserves the right to amend these terms and conditions at any time.
  15. The prize draw is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales.
  16. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

Refer a Friend: Referred Friend Rewards- 15% off

  1. The referred friend is offered a coupon code for 15% off when they place their first order.
  2. New customers cannot share any details with an already existing customer.
  3. If the specified reward cannot be provided for whatever reason an alternative reward will be provided
  4. There is a minimum order amount of £30 for the New Customer/Referred Friend first order with which they can use their offer code, full priced items count towards the minimum order amount (sale items are excluded)
  5. Gift vouchers do not count toward the £30 minimum order amount to validate the code
  6. The reward is valid for 14 days from the point of issue to the referred friend.
  7. In order to qualify for the reward the referred friend must be a new customer to Frugi and over the age of 18.
  8. Any rewards will be revoked if a refund is requested on the order for which the reward was offered.
  9. The referred friend reward cannot be claimed by the same person making the referral.
  10. The offer code won't work in conjunction with all other codes available.   

WIN T&Cs

Refined Rewards Giveaway: WIN a Festive Outfitting Bundle (worth up to £100)

1.The prize draw opens Monday 30th October 2023 at 10:00:00 GMT and closes Friday 1st December at 23:59:59 BST. Entries submitted before or after that date and time will not be valid.

2.Proof of submission is not proof of receipt. Frugi accepts no responsibility for entries incomplete, delayed, damaged, wrongly delivered or not received for whatever reason.

3.Entry via link provided from Refined Rewards Frugi offer email.

4.One winner will be chosen at random on Monday 4th December 2023 and will be notified on the same day. They will be contacted via email with instructions on how to claim their prize.

5.If you are the winner of this prize draw, you agree that the Promoter and partners may use your name, image and town or county of residence to announce the winner and for any other reasonable and related promotional purposes. You further agree to participate in any reasonable publicity required by the Promoter without any financial reward.

6.By entering this prize draw, you agree that any personal information provided by you with your prize draw entry may be held and used only by the Promoter to administer this prize draw.

7.The winner will have the choice of picking from our AW23 collection with a value of up to £100 RRP.

8.If a winner does not claim their prize within one week, the prize will be forfeited, and another winner will be selected.

9.Prize stay must be redeemed by end of December 2023 orwill be forfeited and is subject to availability.

10.Frugi reserves the right to substitute prizes of equal or greater value should circumstances make this necessary.

11.The closing date for this prize draw may be extended.

12.Entry into this competition is acceptance of these terms and conditions.

13.Entry is free and no purchase is necessary.

14.The prize is non-transferable, non-refundable and no physical cash alternatives are available. Entries cannot be returned.

The competition is not open to employees of Frugi or their giveaway Partners, their families, agents or anyone professionally connected with the prize draw.

15.Frugi do not accept responsibility for any entries which are lost, delayed, incomplete or otherwise not received or cannot be entered for technical or any other reason. Proof of delivery of the entry is not proof of receipt. Incomplete or illegible entries or those not in accordance with the entry instructions and these terms and conditions are invalid.

16.The Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. The entrant’s statutory rights are not affected.

17.The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit of intention of the prize draw.

18.If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in this prize draw.

19.The Promoter reserves the right to hold void, suspend, cancel, or amend this prize draw where it becomes necessary to do so.

20.The Promoter’s decision in respect of all matters to do with the promotion will be final and no correspondence will be entered into.

21.These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

22.Frugi reserves the right to amend these terms and conditions at any time.

23.Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610