New styles added In 3 FOR 2 - take a look 30% Off Clarks X Frugi - Shop Now
Promotional T&Cs

PROMOTIONAL TERMS & CONDITIONS

SHIPPING CODES

Occasionally Frugi will issue free shipping codes via various marketing channels. These codes will allow the value of the shipping of your order to be discounted from your order at welovefrugi.com, or via an order placed by a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid for UK addresses and using second class delivery services. Occasionally the codes will also include free UK returns, but only if specifically stated on the marketing material. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

PROMOTIONAL SHOPPING & SHOPPING CODES

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Unless expressly stated, codes for promotional items with purchase are restricted to one per household. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

PROMOTIONAL T&Cs

Birthday Surprise: 19 Surprise Goody Bags in 19 Orders

  1. Offer starts 00:00:01 BST Thursday 1st June 2023 and ends 23:59:59 BST Thursday 1st June 2023.
  2. 19 randomly selected orders placed on 1st June 2023 will receive a surprise goody bag worth over £60.
  3. UK only. Non-UK orders will not quality for the surprise goody bag.
  4. Any orders placed within the timeframe outlined above will be in with a chance to receive a surprise goody bag. No minimum spend is required. 
  5. Orders placed before or after the promotional period will not qualify for the offer.
  6. We cannot backdate the offer to any order placed outside the times stated above.
  7. The surprise goody bag items are non-transferable, non-refundable and no physical cash alternatives are available. The surprise goody bag items cannot be returned.
  8. The surprise goody bag is not available to employees of Frugi or Refined Brands, their families, agents or anyone professionally connected with the prize draw.
  9. This offer is valid on all items on www.welovefrugi.com
  10. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. Any improper use of promotions may result in the cancellation of your order.
  13. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  14. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

30% off Clarks X Frugi

  1. Offer starts 12:00:00 noon BST Tuesday 30th May 2023 and ends 12:00:00 noon BST Tuesday 6th June 2023.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  5. The 30% off will be automatically taken off the current price of the item at checkout. The discounted amount will appear in the order summary section of the basket page and of the checkout.
  6. Selected lines only. Offer only valid on Clarks X Frugi footwear styles.
  7. Cannot be used in conjunction with any other offer, discount code or gift voucher.
  8. Offer has no cash alternative.
  9. Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
  10. This offer is only valid on items on www.welovefrugi.com.
  11. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Any improper use of promotions may result in the cancellation of your order.
  14. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  15. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

Get £5 off your next £40 spend plus Free UK Delivery

  1. Offer is valid from 17:00:00 BST Wednesday 10th May 2023 until 23:59:59 GMT Tuesday 31st October
  2. Offer valid with unique code
  3. Only one offer can be used per order and codes cannot be redeemed in conjunction with any other discounts.
  4. To qualify for the discount, your order must meet the minimum spend of 40GBP.  Minimum spend is on both full-priced and sale items.
  5. The offer is valid on all UK orders placed within the time period the offer is active.
  6. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  7. The free delivery is valid on all UK orders placed within the time period
  8. The free UK delivery will be automatically applied to the order at checkout
  9. We cannot backdate any part of the offer
  10. This offer is not valid with our stockists
  11. This offer is valid only on welovefrugi.com
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time
  13. Offer has no cash alternative
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice
  15. Frugi reserves the right to change these terms and conditions without notice
  16. Any improper use of promotions may result in the cancellation of your order
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale
  18. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Free UK Delivery

  1. Offer starts 12:00:00 noon BST Thursday 18th May 2023 and ends 23:59:59 Sunday 21st May 2023.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. The free delivery is valid on all UK orders placed within the time period.
  5. Non-UK orders will not qualify for free delivery and will be subject to the delivery charges laid out the following webpage: https://www.welovefrugi.com/customer-service/delivery
  6. The free UK delivery will be automatically applied to the order at checkout.
  7. Offer has no cash alternative.
  8. This offer is valid on all items on www.welovefrugi.com
  9. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  10. Frugi reserves the right to change these terms and conditions without notice.
  11. Any improper use of promotions may result in the cancellation of your order.
  12. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  13. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

20% off Partywear

  1. Offer starts 12:00:00 noon BST Tuesday 16th May 2023 and ends 12:00:00 noon BST Tuesday 30th May 2023.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Once an order has been received, we cannot change any prices or retrospectively apply a discount.
  5. The 20% off will be automatically taken off the current price of the item at checkout. The discounted amount will appear in the order summary section of the basket page and of the checkout.
  6. Selected lines only.
  7. Cannot be used in conjunction with any other offer, discount code or gift voucher.
  8. Offer has no cash alternative.
  9. Items placed in the shopping basket during the promotion will not be eligible for the promotional prices if the time of the checkout is after the offer has ended.
  10. This offer is valid on items on www.welovefrugi.com.
  11. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. Any improper use of promotions may result in the cancellation of your order.
  14. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  15. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

Get 10% Off Your First Order!

  1. Offer is valid for 3 months from date code received.
  2. Offer valid on first orders only, with valid unique code
  3. Codes cannot be redeemed in conjunction with any other discounts. Offer valid on full priced items only.
  4. Unique codes are only available to new email subscribers who sign up to receive marketing messages and do not already exist in our database
  5. Unique codes will only be sent to new subscribers who have not previously received a welcome email or previously placed an order associated with their email address
  6. When placing an order using your code, first order validation is checked using: - Email address - Billing address
  7. If either of the above are recognised in our database as having an order against them, you will not qualify for 10% off
  8. Please allow up to 24 hours for your welcome email to be sent. If you do not receive an email after 24 hours and have not previously been subscribed to receive Frugi newsletters, please check your junk folder before contacting us
  9. We cannot backdate any part of the offer
  10. This offer is not valid with our stockists
  11. This offer is valid only on welovefrugi.com.
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time
  13. Offer has no cash alternative
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice
  15. Frugi reserves the right to change these terms and conditions without notice
  16. Any improper use of promotions may result in the cancellation of your order
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale
  18. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF Company reg: 11953610

Free UK Delivery on all orders

  1. Offer starts 12:00:00 noon GMT Monday 13th March 2023 and ends 12:00:00 noon GMT Monday 20th March 2023.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. The free delivery is valid on all UK orders placed within the time period.
  5. Non-UK orders will not qualify for free delivery and will be subject to the delivery charges laid out the following webpage: https://www.welovefrugi.com/customer-service/delivery
  6. The free UK delivery will be automatically applied to the order at checkout.
  7. Offer has no cash alternative.
  8. This offer is valid on all items on www.welovefrugi.com
  9. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  10. Frugi reserves the right to change these terms and conditions without notice.
  11. Any improper use of promotions may result in the cancellation of your order.
  12. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  13. Promoter: Frugi, Units 2 & 2a Indian Queens Industrial Estate, Indian Queens, St. Columb, England, TR9 6TF

Mix & Match: 3 FOR 2 on selected styles

  1. Offer starts 17:00:00 GMT Tuesday 14th February 2023 and ends at 08:59:59 GMT Wednesday 31st January 2024.
  2. Orders placed before or after the promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Offer valid for UK customers only.
  5. Offer valid only on selected products as marked with 3 for 2 promotional sticker.
  6. For every three items you purchase from the 3 for 2 offer, the cheapest item will be free. Free items will always be the cheapest items in the basket.
  7. Promotion will be applied in the basket.
  8. Offer has no cash alternative.
  9. Cannot be used in conjunction with any other discount code or gift voucher.
  10. No refund will be provided for any free items. Where an item purchased as part of the offer is returned for a refund, you will no longer qualify for the offer.
  11. The refund you will receive for any items other than the free ones will be the cost of the items after deduction of the cost of any free items that no longer qualify as a result of the return.
  12. This offer is not valid on www.frugiwholesale.com or with our stockists.
  13. This offer is valid on welovefrugi.com
  14. The order will not be eligible for the promotion if the time of checkout is after the promotion end time.
  15. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  16. Frugi reserves the right to change these terms and conditions without notice.
  17. Any improper use of promotions may result in the cancellation of your order.
  18. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  19. Promoter: Frugi, Unit 2&2A Lodge Way, Indian Queens Industrial Estate, St Columb, Cornwall, TR9 6TF

WIN T&Cs

WIN back up to £200 on your first new season order

1.How to Enter and Purchase Period

To be entered into the giveaway, you must:

-Complete an order on www.welovefrugi.com Please retain your order number of the purchase that has been made within the purchase period, as this will be required for entry verification. Your order number can be found within the order confirmation email you receive on placing your order.

-This order must be placed between 07:00:00 GMT on Wednesday 15th February 2023 and 11:59:59 GMT on Tuesday 21st February 2023.

-This order must contain at least two items from Frugi’s new Spring/Summer 2023 collection. These items can be found within the ‘NEW IN’ tab on the website: https://www.welovefrugi.com/new-in/new-season-collection

-Comment your favourite piece from Frugi’s new Spring/Summer 2023 collection on the giveaway post within the Frugi Family by the time the giveaway ends.

-Be a member of the Frugi Family at the time the giveaway ends.

2.Winner Selection and Notification

-One winner will be chosen at random on Wednesday 22nd February 2023. The winner will be contacted on this date and asked to confirm their order number.

-If the winner has not met all the requirements of the giveaway or does not respond with their order number within five working days, Frugi has the right to withdraw the chosen winner and choose a new winner.

-The winner will be contacted by the FRUGI ORGANIC COTTON CLOTHES official Facebook page.

3.The Prize

-If all entry requirements have been met, the value of the winner’s order will be refunded via the same method of payment, with a maximum refund amount of £200.

-Frugi will process the refund for the full value of the winning order up to a maximum order value of £200, including any delivery fees, within 5(?) working days of being informed the winner’s order number.

-In the event of the order value being under £200, the total amount of the order will be refunded to the original payment method. No additional monetary value to meet the £200 spend limit will be refunded.

-If the order placed has a value of more than £200, the total refund amount will be £200, and the remainder of the order’s value will not be refunded.

-It may take up to 10 working days for the refund to show within your account.

Further Conditions

4.The giveaway is open to UK residents aged 18 or over. Orders completed before or after the giveaway has closed will not be entered and will not be considered.

5.The closing date for this giveaway may be extended and Frugi reserves the right to close this giveaway at any time upon reasonable notice.

6.By completing an order during the giveaway, entrants are deemed to have accepted and be bound by these terms and conditions.

7.One entry per Frugi order.

8.The result of the giveaway is final, and no correspondence will be entered into. Frugi reserves the right to cancel or amend the giveaway or these terms and conditions at any time without prior written notice if circumstances beyond Frugi's control make this necessary. Frugi will not be responsible for any entries that are incomplete, lost or delayed or have not been transmitted due to computer error or any other reason which is beyond Frugi's control. Proof of entry is not proof of receipt.

9.The online shopping transaction will be charged as usual to the winner at the point of order and then refunded via the same method of payment. If the final transaction cost is less than the transaction value at the time of entry into the giveaway, as a result of unavailable products, for example, then the difference may not be refunded. If a winning transaction is cancelled either by the customer or as a result of a declined payment, the prize will be forfeited.

10.The competition is not open to employees of Frugi, their families, agents or anyone professionally connected with the giveaway.

11.Frugi reserves the right to amend these terms and conditions at any time.

12.This giveaway is in no way sponsored, endorsed, administered by, or associated with Facebook or Meta. By entering this giveaway, entrants release Facebook and Meta in full, from any action or claim arising out of the giveaway.