Contact Us

We're on hand to help with any queries you may have. Be sure to make our FAQs page your first stop, as it might just save you an email. Otherwise, please email or live chat with our friendly Customer Services team and we're positive we'll be able to help. Please be aware that our offices are currently closed due to the current Coronavirus situation, so the team are working remotely. We aren't expecting serious delays to our responses but we may be slightly slower than usual! Thank you for your understanding.

Our Warehouse Team are working special shift patterns designed to help keep them safe while keeping orders flowing (for as long as the couriers and post are operating). There is the potential for small delays but we're working hard to minimise this.

International customers: Any questions on billing, shipping, delivery, duties and taxes, please head to our help page here.

Not a Frugi customer? See below for more options.

Or send us a letter

You can write to us at:

Frugi, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall TR13 0FG, UK


For press information, samples and images, please contact Sam Dark, PR & Parnerships Manager at Frugi on 01326 572828 or email

If you are an influencer and are interested in working with us to spread the love for ethical kids clothes, please complete our form and we will be in touch if we have any suitable opportunities. 


If you are available to travel to photoshoots in Cornwall and think your little monster has got what it takes to be a Frugi model, please send us a photo with your details to:


Write: Frugi Marketing, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall TR13 0FG, UK

Affiliate Programme

If you have a website and would like to work with us as an affiliate, get in touch at You can earn up to 8% commission on your sales! We’re currently looking to work with bloggers that share the same interests and ethos as us. If you’re already an Awin (Affiliate Window) publisher, then you can apply to join our programme by clicking here.

Wholesale / Trade Enquiries

If you want to stock fab Frugi products, please visit our wholesale website and enter your details in the 'I am interested in being a Frugi stockist' section.