Promotions T&Cs

For T&Cs of closed promotions, please view the promotions T&Cs archive

Shopping Codes

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

 Shipping Codes

Occasionally Frugi will issue free shipping codes via various marketing channels. These codes will allow the value of the shipping of your order to be discounted from your order at welovefrugi.com, or via an order placed by a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid for UK addresses and using second class delivery services. Occasionally the codes will also include free UK returns, but only if specifically stated on the marketing material. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Promotional Shopping Codes

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Unless expressly stated, codes for promotional items with purchase are restricted to one per household. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Free 1st Class UK Delivery with any Boo! Collection purchase

  1. Offer starts 10:00 BST Friday 23rd October 2020 and ends at 10:00 GMT Tuesday 27th October 2020.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Your order must contain at least one item from the Autumn/Winter ’20 BOO! Collection (https://www.welovefrugi.com/kids-clothes/collections-kids-main/halloween and https://www.welovefrugi.com/baby-toddler-clothes/collections-baby-toddler-main/halloween) to qualify for free 1st class UK delivery.
  5. The option for Free 1st Class UK Delivery will be available on the delivery page during checkout.
  6. If you choose an alternative shipping method, you will be charged the full value of that option.
  7. Offer only available to orders being delivered to mainland UK addresses.
  8. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  9. Offer only valid on www.welovefrugi.com.
  10. Offer subject to availability and may be withdrawn or amended without notice.
  11. Offer has no cash alternative.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. For information on our returns policy, please see our returns page.
  14. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  15. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Frugi Frenzy

  1. Offer starts 07:00:00 BST Wednesday 7th October 2020 and ends at 09:59:59 BST Wednesday 14th October 2020.
  2. Orders placed will be subject to the pricing at the time and date of the order.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Discount valid only on selected products as marked with promotional stickers. Price shown is the discounted price.
  5. Sale items will not be further discounted by the use of any discount/promotional codes.
  6. Offer has no cash alternative.
  7. This offer is not valid on www.frugiwholesale.com or with our stockists.
  8. This offer is valid on welovefrugi.com only.
  9. The order will not be eligible for the promotion if the time of checkout is after the promotion end time.
  10. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. Any improper use of promotions may result in the cancellation of your order.
  13. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  14. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Free Frugi Family Puffin Pin - order on the website

  1. Offer starts 09:00:00 BST Tuesday 17th September 2020.
  2. While stocks last.
  3. We cannot backdate the offer to any order placed before the date stated above.
  4. Add the code to the 'Have a gift voucher or offer code?' box in your basket
  5. The code for the free pin is only available to members of the Frugi Family Group on Facebook.
  6. You cannot order the pin alone. To successfully order the pin you must have a least one item in your basket.
  7. Normal delivery costs apply unless a free delivery offer is running.
  8. The pin will automatically appear in your basket when you add the code at checkout.
  9. Offer available worldwide.
  10. Please allow up to 28 days for delivery of the pin.
  11. Frugi Family pins are available for new and existing customers.
  12. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  13. Offer subject to availability and may be withdrawn or amended without notice.
  14. Offer has no cash alternative.
  15. If the offer requirements are not met the pin will be removed from the basket with no notification.
  16. Frugi reserves the right to change these terms and conditions without notice.
  17. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  18. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Get 10% off your first order!

  1. Starts 09:00:00 BST Wednesday 19th August 2020 and ends midnight GMT Tuesday 15th December 2020
  2. Offer valid on first orders only, with valid unique code
  3. Codes cannot be redeemed in conjunction with any other discounts. Offer valid on full price items only
  4. Unique codes are only available to new email subscribers who sign up to receive marketing messages and do not already exist in our database
  5. Unique codes will only be sent to new subscribers who have not previously received a welcome email or previously placed an order associated with their email address
  6. When placing an order using your code, first order validation is checked using:
    • Email address
    • Billing address
      If either of the above are recognised in our database as having an order against them, you will not qualify for 10% off
  7. Please allow up to 24 hours for your welcome email to be sent. If you do not receive an email after 24 hours and have not previously been subscribed to receive Frugi newsletters, please check your junk folder before contacting us
  8. We cannot backdate any part of the offer
  9. This offer is not valid on www.frugiwholesale.com, with our stockists or in The Frugi Shop in Helston
  10. This offer is valid only on welovefrugi.com
  11. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time
  12. Offer has no cash alternative
  13. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice
  14. Frugi reserves the right to change these terms and conditions without notice
  15. Any improper use of promotions may result in the cancellation of your order
  16. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale
  17. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

FREE GIFT Terms & Conditions

  1. Offer starts 25th June 2020 at 10:00:00 BST and ends on 2nd June 2021 at 09:59:59 BST.
  2. Available to UK customers only.
  3. Limited stock available. Offer available while stocks last.
  4. Orders placed before or after the promotional period will not qualify for the free birthday gift.
  5. We cannot backdate the offer to any order placed outside the times stated above.
  6. To qualify for the promotion, your order must meet the £30 minimum spend. Minimum spend excludes gift vouchers, Postage and Packaging, and is taken after any other discounts have been applied.
  7. Each unique code can only be redeemed once.
  8. Simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a gift voucher or offer code?’ box at checkout.
  9. Offer has no cash alternative.
  10. When calling our customer service team to apply the code, please inform them of the code before you begin placing the order.
  11. This offer is not valid on www.frugiwholesale.com, with our stockists or in the Frugi Shop in Helston.
  12. This offer is valid on welovefrugi.com.
  13. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  14. If you return all qualifying items in your order for a refund without an exchange (and haven’t included the free birthday gift in the return), you will no longer qualify for the free birthday gift. The refund you will receive will be the cost of the returned item/s after we deduct the cost of the free birthday gift (7.50 GBP).
  15. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  16. Frugi reserves the right to change these terms and conditions without notice.
  17. Any improper use of codes may result in the cancellation of your order.
  18. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  19. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

£10 Fabric Bundles

  1. Offer starts 09:00:00 GMT Tuesday 31st March 2020.
  2. Orders placed before this time will not qualify for the offer.
  3. We cannot backdate the offer to any order placed before the promotion started.
  4. Offer valid only on our fabric bundles HWA924MIX. Price shown is the discounted price.
  5. This offer is limited to orders being delivered to UK addresses only.
  6. Offer has no cash alternative.
  7. This offer is not valid on www.frugiwholesale.com or with our stockists.
  8. This offer is valid only on welovefrugi.com.
  9. The order will not be eligible for the promotion if the time of checkout is after the promotion has ended.
  10. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. Any improper use of promotions may result in the cancellation of your order.
  13. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  14. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

It’s been a while... get a free Canvas Tote Bag with your next order!

  1. Offer starts 12:00:00 BST Friday 17th April 2020 and ends at 23:59:59 BST Wednesday 30th September 2020.
  2. Available while stocks last.
  3. Orders placed before or after the promotional period/or until stocks last will not qualify for the free Canvas Tote Bag.
  4. We cannot backdate the offer to any order placed outside the times stated above. 
  5. Minimum spend applies: a. UK and Rest of World 30 GBP or equivalent b. Euro 35 EUR c. US 45 USD. Excludes gift vouchers.
  6. Order total must meet minimum spend after any discounts are applied. If your basket total then goes below the minimum spend you will be charged in full for the Canvas Tote Bag. Please remove the Canvas Tote Bag from basket if you do not wish to purchase.
  7. Minimum spend applies: UK and Rest of World 30 GBP or equivalent, Euro 35 EUR, US 45 USD.
  8. Minimum spend (outlined in point 4) must be met before postage is applied.
  9. Only one use per qualifying order, per customer, per household.  
  10. Offer valid with qualifying unique code. 
  11. If the free gift is not applied at checkout, it cannot be added separately to your order.
  12. Offer has no cash alternative.
  13. When calling our customer service team to apply the code, please inform them of the code before you begin placing the order.
  14. This offer is not valid on www.frugiwholesale.com, with our stockists or in the Frugi Shop in Helston. 
  15. Offer cannot be used in a warehouse sale.
  16. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time or if stocks run out.
  17. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice. 
  18. Frugi reserves the right to change these terms and conditions without notice. 
  19. Any improper use of codes may result in the cancellation of your order.
  20. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  21. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG 

It’s your birthday! Here’s a treat on us

  1. Offer starts Tuesday 20th August 2019 at 10:00:00 BST and ends at Tuesday 19th February 2021 at 09:59:59 BST.
  2. Offer available while stocks last.
  3. Orders placed before or after the promotional period will not qualify for the free birthday gift.
  4. We cannot backdate the offer to any order placed outside the times stated above.
  5. Minimum spend applies: a. UK and Rest of World 30 GBP or equivalent b. Euro 35 EUR c.
  6. US 45 USD. Excludes gift vouchers.
  7. Order total must meet minimum spend after any discounts are applied. If your basket total then goes below the minimum spend you will be charged in full for the birthday gift. Please remove the birthday gift from basket if you do not wish to purchase.
  8. Order total must meet minimum spend before postage costs are applied.
  9. Only one free birthday gift per year, per customer.
  10. Simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a gift voucher or offer code?’ box at checkout.
  11. Offer has no cash alternative.
  12. When calling our customer service team to apply the code, please inform them of the code before you begin placing the order.
  13. This offer is not valid on www.frugiwholesale.com, with our stockists or in the Frugi Shop in Helston.
  14. This offer is valid on welovefrugi.com.
  15. Offer cannot be used in a warehouse sale.
  16. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  17. If you return all qualifying items in your order for a refund without an exchange (and haven’t included the free birthday gift in the return), you will no longer qualify for the free birthday gift. The refund you will receive will be the cost of the returned item/s after we deduct the cost of the free birthday gift (7.50 GBP).
  18. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  19. Frugi reserves the right to change these terms and conditions without notice.
  20. Any improper use of codes may result in the cancellation of your order.
  21. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  22. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Free delivery on your first order!

  1. Get free Royal Mail 2nd Class delivery on your first order with unique code.
  2. Offer starts 09:00:00 BST Tuesday 10th September 2019.
  3. Orders placed before or after the promotional period will not qualify for free Royal Mail 2nd Class UK delivery.
  4. We cannot backdate the offer to any order placed outside the times stated above.
  5. New customers only. Our website checks several details, so if you have placed an order before, free Royal Mail 2nd Class UK delivery will not be applied and you may be charged for delivery.
  6. Offer available to UK customers only.
  7. Offer valid with qualifying unique code. Only one use per qualifying order, per customer, per household.
  8. To use this offer, simply enter your unique code in the ‘Have a voucher or discount code?’ box in the checkout.
  9. If the discount is not applied at checkout, you may be charged in full.
  10. Offer has no cash alternative.
  11. When calling our customer service team to apply the code, please inform them of the code before you begin placing the order.
  12. This offer is only valid on welovefrugi.com.
  13. This offer is not valid on www.frugiwholesale.com, or with our stockists.
  14. Offer cannot be used in a warehouse sale.
  15. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  16. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  17. Frugi reserves the right to change these terms and conditions without notice.
  18. Any improper use of codes may result in the cancellation of your order.
  19. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  20. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Welcome! - Get a FREE tote bag with your first order

  1. Offer starts 00:00:00 GMT Tuesday 21st January 2020 and ends 08:59:00 BST Wednesday 19th August 2020 or when stock runs out.
  2. Orders placed before or after the promotional period will not qualify for the Free Tote Bag Gift.
  3. We cannot backdate the offer to any order placed outside the times stated above.
  4. Only one free tote bag per qualifying order, per customer, per household.
  5. Limited quantity available. If the design featured is unavailable, an alternative may be provided.
  6. Offer valid with unique code. Enter code at checkout to apply.
  7. If the free Tote Bag is not added at checkout, you may be charged in full.
  8. Offer has no cash alternative.
  9. When calling our customer service team to apply the code, please inform them of the code before you begin placing the order.
  10. This offer is not valid on www.frugiwholesale.com, with our stockists or at the Frugi Shop, Helston.
  11. Offer cannot be used in a warehouse sale.
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of the checkout is after the promotion end time.
  13. If you return all qualifying items in your order for a refund without an exchange (and haven’t included the free Tote Bag in the return), you will no longer qualify for the free Tote Bag. The refund you will receive will be the cost of the returned item/s after we deduct the cost of the free Tote Bag (6 GBP or equivalent).
  14. Offer subject to availability and may be changed or withdrawn by Frugi at any time without notice.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Any improper use of codes may result in the cancellation of your order.
  17. All orders are subject to acceptance under Frugi’s standard terms and conditions of sale.
  18. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG