Gift Voucher T&Cs

£10, £20 and £50 Frugi Gift Vouchers


1. Gift Vouchers purchased from Frugi may be used as payment or part payment in exchange for goods sold on our website and purchased over the phone.

2. Please protect your gift voucher; we cannot replace lost, stolen or damaged cards. This includes vouchers lost in the post.

3. Gift vouchers are valid until the expiry date indicated on the voucher.

4. Gift vouchers may only be redeemed in full via the website or telephone order. Gift vouchers are non-refundable and cannot be exchanged and cannot be redeemed for cash

5. Gift vouchers have no cash value

6. Gift vouchers can only be redeemed once. Once the voucher code of the gift voucher has been applied, it cannot be re-entered against any future order with us.

7. Once the gift voucher has expired (indicated on the voucher) we will not refund any balance remaining.

8. If you return goods you have purchased with a gift voucher, we will credit your account with the value of the refund. This can be redeemed by calling customer services and placing an order over the telephone only.

9. We reserve the right to refuse to accept a gift voucher which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.

10. Gift vouchers are not valid with any of our retailers

11. We reserve the right to amend the gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so.