Promotions T&Cs

For T&Cs of closed promotions, please view the promotions T&Cs archive

Shopping Codes

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

 Shipping Codes

Occasionally Frugi will issue free shipping codes via various marketing channels. These codes will allow the value of the shipping of your order to be discounted from your order at welovefrugi.com, or via an order placed by a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid for UK addresses and using second class delivery services. Occasionally the codes will also include free UK returns, but only if specifically stated on the marketing material. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Promotional Shopping Codes

Occasionally Frugi will issue discount codes via various marketing channels. These codes will allow a discount to be applied to your order at welovefrugi.com, or an order placed via a phone call to our customer services team. To place an order online, simply fill your basket with Frugi goodies and enter your unique offer code in the ‘Have a discount code or gift card?’ box. When calling our customer service team to apply the code, please inform them of the code before you begin placing your order.

Unless expressly stated, codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the marketing communication, and cannot be used outside of that time period or backdated by Frugi. Offer not valid on www.frugiwholesale.com or on orders purchased from our stockists. Offer subject to availability and may be withdrawn, amended or extended without notice. All codes have no cash alternative. Any improper use of codes may result in the cancellation of your order. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here. Frugi reserves the right to change these terms and conditions without notice. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Free personalisation worth £5/€6.00 with the purchase of any personalisable product from our range

  1. When adding a personalised product to your basket, select ‘Yes’ in the ‘Personalise me’ section and enter your text.
  2. Rights to Cancel: For most products you have the right to cancel your order within 7 days of receiving the goods, however this does not apply to personalised goods.
  3. Your rights to return and exchange: Our return policy does not apply to any items that have been personalised. Only items that are deemed to be faulty by Frugi can be exchanged or refunded.
  4. We do not take responsibility for any incorrect spelling, unless Frugi incorrectly embroidered the spelling.
  5. Personalisation adds extra time to the processing of your order here at Frugi. We aim to dispatch orders containing personalised products within 3 working days. Please note, this is in addition to the delivery times stated on our Delivery Page. Also. please note during busy periods such as sales, promotions and Christmas this may take longer.
  6. If your order contains both personalised and non-personalised items your order will be shipped all together once personalisation is complete.
  7. For full personalisation T&Cs, please refer to point 17 on Frugi’s Terms & Conditions page: https://www.welovefrugi.com/customer/pages/terms
  8. Offer valid until 23:59:59 (BST) Thursday 31st May 2018.
  9. Orders placed after this date and time will not qualify for the offer.
  10. We cannot backdate the offer.
  11. Offer not valid on our wholesale page, or with any of our stockists.
  12. Offer subject to availability and may be withdrawn or amended without notice.
  13. Offer has no cash alternative.
  14. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  15. Frugi reserves the right to change these terms and conditions without notice.
  16. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Center Parcs promo - Free Froogli with orders over £40

  1. Offer starts 09:00:00 BST Monday 16th April 2018 and ends at 23:59:59 BST Friday 31st August 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Offer includes Cosmic the Lion, Radish the Rabbit and Ziggy the Tiger.
  5. To claim your Froogli please enter the offer code in the 'Have a gift voucher or offer code?' box in your basket.
  6. Orders placed must be over £40 (excluding postage) to claim a free Froogli.
  7. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  8. Offer subject to availability and may be withdrawn or amended without notice.
  9. Offer has no cash alternative.
  10. Frugi reserves the right to change these terms and conditions without notice.
  11. For information on our returns policy, please see our returns page.
  12. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  13. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Spring Summer ’18 Drop - Free Standard Delivery to Euro markets

  1. Offer starts 09:00 BST Friday 13th April 2018 and ends at 10:00 BST Thursday 19th April 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Your order must contain at least one full price item from the Spring Summer ’18 Collection to qualify for free delivery.
  5. Free standard delivery will automatically apply during checkout.
  6. Offer only available to orders being delivered to Euro markets, these include:
    • Andorra
    • Austria
    • Belgium
    • Cyprus
    • Germany
    • Estonia
    • Spain
    • Finland
    • France
    • French Guiana
    • Guadeloupe
    • Greece
    • Italy
    • Lithuania
    • Luxembourg
    • Latvia
    • Montenegro
    • Martinique
    • Malta
    • Netherlands
    • Saint Pierre and Miquelon
    • Portugal
    • Azores
    • Reunion Island
    • Slovenia
    • Slovak Republic
    • San Marino
  7. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  8. Offer subject to availability and may be withdrawn or amended without notice.
  9. Offer has no cash alternative.
  10. Frugi reserves the right to change these terms and conditions without notice.
  11. For information on our returns policy, please see our returns page.
  12. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  13. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

£10 off voucher for shop

  1. Offer starts 09:00 BST Wednesday 11th April and ends at 00:00 BST Monday 30th April 2018.
  2. Orders placed outside of the promotional period will not qualify for the discount.
  3. Your purchase must include an item from our Spring Summer ‘18 Collection in order to qualify for the discount.
  4. We cannot backdate the offer to any purchase placed outside of the times stated above.
  5. Only one voucher can be redeemed in the shop at a time.
  6. Redeemable in the Frugi shop only with a minimum spend of £30.
  7. Offer is not valid with any other discount / promotion code.
  8. This offer is not valid on www.frugiwholesale.com, www.welovefrugi.com or with our stockists.
  9. Offer has no cash alternative.
  10. Offer may be changed or withdrawn without notice by Frugi at any time and without notice.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. Any improper use of codes may result in the cancellation of your order.
  13. All orders are subject to acceptance under Frugi's standard terms and conditions of sale.
  14. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

25% off Frugi Bloom Collection & a free tote bag

  1. 25% off Frugi Bloom Collection & free tote bag with all Frugi Bloom orders.
  2. Offer starts 09:00 BST Friday 6th April 2018 and ends at 10:00 BST Thursday 12th April 2018.
  3. Orders placed outside of this promotional period will not qualify for the offer.
  4. We cannot backdate the offer to any order placed outside of the times stated above.
  5. The discount is only valid on the SS18 Frugi Bloom Collection, as highlighted with 25% off sticker.
  6. The free tote bag is only for orders which contain at least one item from the SS18 Frugi Bloom Collection.
  7. The price shown on the product is the discounted price.
  8. These items cannot be further discounted by the use of any discount/promotional codes.
  9. Only one free tote bag per order.
  10. Only one tote bag design is available (ACS806ITC), no alternative design is offered.
  11. There is limited stock of the tote bags, once they’re gone, they’re gone!
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of checkout is after the promotion end time.
  13. Offer not valid on our wholesale site or with any of our stockists.
  14. Offer subject to availability and may be withdrawn or amended without notice.
  15. Offer has no cash alternative.
  16. Frugi reserves the right to change these terms and conditions without notice.
  17. For information on our returns policy, please see our returns page.
  18. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  19. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

25% off Frugi Bloom Collection & a free tote bag

  1. 25% off Frugi Bloom Collection & free tote bag with all Frugi Bloom orders.
  2. Offer starts 09:00 BST Friday 6th April 2018 and ends at 10:00 BST Thursday 12th April 2018.
  3. Orders placed outside of this promotional period will not qualify for the offer.
  4. We cannot backdate the offer to any order placed outside of the times stated above.
  5. The discount is only valid on the SS18 Frugi Bloom Collection, as highlighted with 25% off sticker.
  6. The free tote bag is only for orders which contain at least one item from the SS18 Frugi Bloom Collection.
  7. The price shown on the product is the discounted price.
  8. These items cannot be further discounted by the use of any discount/promotional codes.
  9. Only one free tote bag per order.
  10. Only one tote bag design is available (ACS806ITC), no alternative design is offered.
  11. There is limited stock of the tote bags, once they’re gone, they’re gone!
  12. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of checkout is after the promotion end time.
  13. Offer not valid on our wholesale site or with any of our stockists.
  14. Offer subject to availability and may be withdrawn or amended without notice.
  15. Offer has no cash alternative.
  16. Frugi reserves the right to change these terms and conditions without notice.
  17. For information on our returns policy, please see our returns page.
  18. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  19. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Warehouse Wonders

  1. Warehouse Wonders starts 09:00:00 BST Wednesday 4th April 2018 and ends 08:59:59 BST Friday 6th April 2018.
  2. Limited stock available (once they're gone, they're gone!)
  3. All items are randomly selected and specific items cannot be requested.
  4. Our Warehouse Wonders can include a combination of both Spring/Summer and Autumn/Winter items.
  5. They have a minimum value of £75 (RRP).
  6. They might include some samples, seconds and occasionally garments which have small imperfections.
  7. The tags have been removed from the garments and each item will have its label crossed. Items will not be sent in their individual poly bags.
  8. Our Warehouse Wonders cannot be part returned or exchanged; all items from the bundle must be returned.
  9. If you purchase multiple bundles, you must return the exact items you were sent from that bundle, you cannot mix and match items.
  10. Purchases are limited to 3 per size per transaction.
  11. Products placed in the basket are not reserved until checkout has been completed.
  12. This product is not valid with any other discount / promotional code.
  13. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  14. Offer subject to availability and may be withdrawn or amended without notice.
  15. Offer has no cash alternative.
  16. Frugi reserves the right to change these terms and conditions without notice.
  17. For information on our returns policy, please see our returns page.
  18. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  19. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Spring Summer ’18 Drop Four Collection - Free 1st Class UK Delivery and Returns

  1. Offer starts 09:00 BST Tuesday 27th March 2018 and ends at 10:00 BST Tuesday 3rd April 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Your order must contain at least one full price item from the Spring Summer ’18 collection to qualify for free delivery and returns.
  5. To claim your free delivery and returns please enter the offer code in the 'Have a gift voucher or offer code?' box in your basket.
  6. The option for Free 1st Class UK Delivery will then be available on the delivery page during checkout.
  7. A free returns label will be supplied with your delivery.
  8. Offer only available to orders being delivered to mainland UK addresses.
  9. Free returns only applies to orders being sent back to us from within the UK.
  10. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  11. Offer subject to availability and may be withdrawn or amended without notice.
  12. Offer has no cash alternative.
  13. Frugi reserves the right to change these terms and conditions without notice.
  14. For information on our returns policy, please see our returns page.
  15. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  16. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

SS18 - Free personalisation Bounce Back

  1. When adding a personalised product to your basket, select ‘Yes’ in the ‘Personalise me’ section, select a thread colour and enter your text.
  2. Rights to Cancel: For most products you have the right to cancel your order within 7 days of receiving the goods, however this does not apply to personalised goods.
  3. Your rights to return and exchange: Our return policy does not apply to any items that have been personalised. Only items that are deemed to be faulty by Frugi can be exchanged or refunded.
  4. We do not take responsibility for any incorrect spelling, unless Frugi incorrectly embroidered the spelling.
  5. Personalisation adds extra time to the processing of your order here at Frugi. We aim to dispatch orders containing personalised products within 5 working days. Please note, this is in addition to the delivery times stated on our delivery page. Also. please note during busy periods such as sales, promotions and Christmas this may take longer.
  6. If your order contains both personalised and non-personalised items your order will be shipped all together once personalisation is complete.
  7. For full personalisation T&Cs, please refer to point 17 on Frugi’s Terms & Conditions page: https://www.welovefrugi.com/customer/pages/terms
  8. Offer valid between 09:00:00 (BST) Tuesday 27th March and 23:59:59 (BST) Monday 30th April.
  9. Orders placed outside of this promotional period will not qualify for the offer.
  10. We cannot backdate the offer.
  11. To claim your free personalisation please enter the offer code in the 'Have a gift voucher or offer code?' box in your basket.
  12. Offer not valid on our wholesale page, or with any of our stockists.
  13. Offer subject to availability and may be withdrawn or amended without notice.
  14. Offer has no cash alternative.
  15. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website.
  16. Frugi reserves the right to change these terms and conditions without notice.
  17. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

25% off bedding, fabric and consumer exclusives

  1. 25% off offer starts 06:00 GMT Tuesday 20th March 2018 and ends at 10:00 BST Tuesday 3rd April 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Discount valid on all SS18 bedding, fabric by the metre and online exclusives as marked with a 25% off product sticker.
  5. Online exclusives are a select number of products only available on our website, not from our retailers. These are TTS852NWD, APS801OVR, APS802OVR, TTS809JUG, TTS809SFG, TIS802SGR, DRS807SNG, SHS801TGT, TTS869SNG, PJS855WAL and PJS855STF.
  6. The price shown on the product is the discounted price.
  7. These items cannot be further discounted by the use of any discount/promotional codes.
  8. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of checkout is after the promotion end time.
  9. Offer not valid on our wholesale site or with any of our stockists.
  10. Offer subject to availability and may be withdrawn or amended without notice.
  11. Offer has no cash alternative.
  12. Frugi reserves the right to change these terms and conditions without notice.
  13. For information on our returns policy, please see our returns page.
  14. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  15. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

30% off My First Frugi and Frooglies

  1. 30% off offer starts 09:00 GMT Thursday 8th March 2018 and ends at 14:00 GMT Tuesday 13th March 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Discount valid on the whole My First Frugi range but only on selected Froogli products (TYA701CRO, TYA701LEO, TYA701GIR, TYA703GIR, TYA703CRO) as marked with a 30% off product sticker.
  5. The price shown on the product is the discounted price.
  6. These items cannot be further discounted by the use of any discount/promotional codes.
  7. Items placed in the shopping basket during the promotion will not be eligible for the promotion if the time of checkout is after the promotion end time.
  8. Offer not valid on our wholesale site or with any of our stockists.
  9. Offer subject to availability and may be withdrawn or amended without notice.
  10. Offer has no cash alternative.
  11. Frugi reserves the right to change these terms and conditions without notice.
  12. For information on our returns policy, please see our returns page.
  13. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  14. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG

Spring Summer ’18 Mother Collection - Free 1st Class UK Delivery and Returns

  1. Offer starts 09:00 GMT Tuesday 6th March 2018 and ends at 10:00 GMT Monday 12th March 2018.
  2. Orders placed outside of this promotional period will not qualify for the offer.
  3. We cannot backdate the offer to any order placed outside of the times stated above.
  4. Your order must contain at least one full price item from the new Spring Summer ’18 maternity collection to qualify for free delivery and returns.
  5. Free 1st Class UK Delivery will be automatically added to your order at the checkout when your basket qualifies.
  6. The option for Free 1st Class UK Delivery will then be available on the delivery page during checkout.
  7. Offer only available to orders being delivered to mainland UK addresses.
  8. A free returns label will be supplied with your delivery.
  9. Free returns label only valid on orders from the UK.
  10. Offer not valid on www.frugiwholesale.com or with any of our stockists.
  11. Offer subject to availability and may be withdrawn or amended without notice.
  12. Offer has no cash alternative.
  13. Frugi reserves the right to change these terms and conditions without notice.
  14. For information on our returns policy, please see our returns page.
  15. All orders are subject to acceptance under Frugi's standard terms and conditions of sale, which are set on our website and can be found here.
  16. Promoter: Frugi, Unit B, Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG